Operating model: Difference between revisions

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==Definition==

There are different ways of defining the elements that make up an operating model.

:''People'', ''process'' and ''technology'' is one commonly used definition,<ref>{{CiteDaniel webE. Williams and Jay Leask, People, Process, Technology Strategy for Enterprise 2.0, Booz Allen Hamilton July 01 2011 |url=http://www.boozallen.com/media/file/People-Process-Technology-Enterprise2.pdf |title=Archived copy |access-date=2015-11-29 |archive-date=2015-11-22 |archive-url=https://web.archive.org/web/20151122232441/http://www.boozallen.com/media/file/People-Process-Technology-Enterprise2.pdf |url-status=dead }}</ref> ''process'', ''organization'' and ''technology'' is another.<ref>Marne de Vries, Alta van der Merwe, Paula Kotze and Aurona Gerber. (2011) A Method for Identifying Process Reuse Opportunities to Enhance the Operating Model, and 2011 IEEE International Conference on Industrial Engineering and Engineering Management</ref>

An organization is a complex system for delivering value. An operating model breaks this system into components, showing how it works. It can help different participants understand the whole. It can help leaders identify problems that are causing under performance. It can help those making changes check that they have thought through all elements and that the whole will still work. It can help those transforming an operation coordinate all the different changes that need to happen.