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On some systems, pictures stored in the HEIC format are converted automatically to the older JPEG format when they are sent outside of the system, although incompatibility has led to problems such as US [[Advanced Placement]] test takers failing due to their phones uploading unsupported HEIC images by default,<ref name=":1">{{cite web |url=https://www.theverge.com/2020/5/20/21262302/ap-test-fail-iphone-photos-glitch-email-college-board-jpeg-heic |date=2020-05-02 |access-date=2022-08-25 |title=Students are failing AP tests because the College Board can't handle iPhone photos |publisher=[[The Verge]] |author= Monica Chin}}</ref> leading the [[College Board]] to request students change the settings to send only JPEG files.<ref>{{cite tweet |user=CollegeBoard |number=1260208235132436480 |title=If you want to submit a photo of a handwritten AP Exam answer from an iPhone or iPad, make sure to change your camera settings so your photos are saved as JPEGs, not HEICs.}}</ref>
Although HEIC is gaining in popularity, there are issues with compatibility. For example, [[Adobe Photoshop]] is a popular image editing software that only supports 8-bit HEIC and not 10-bit or 12-bit HEIC yet.<ref>{{Cite web |title=File formats in Adobe Photoshop |url=https://helpx.adobe.com/au/photoshop/using/file-formats.html}}</ref>{{As of?|date=
Camera hardware (including mobile devices) are increasingly supporting outputting HEIC files and with color depth higher than 8-bit color.<ref>{{Cite web |title=A bit confused: what's a HEIF and why do we need 10-bit stills and video? |url=https://www.dpreview.com/learn/6184595294/10-bit-stills-a-look-at-raw-log-and-the-future-of-photography |access-date=2023-11-11 |website=DPReview}}</ref>
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