Computer user satisfaction: Difference between revisions

Revision as of 10:16, 7 January 2025

Revision as of 12:07, 7 January 2025

Line 3:

{{needs inline citations|date=April 2023}}

{{underlink|date=January 2025}}

}}

{{technical|date=January 2025}}

}}

'''Computer user satisfaction''' is the systematic [[measurement]] and evaluation of how well a [[computer system]] or [[computer application|application]] fulfills the needs and expectations of individual users. While sometimes referred to as '''System Satisfaction'''—especially when examining broader user groups or entire customer bases—it is also known simply as '''User Satisfaction''' in other contexts. These related terms can vary in scope, survey depth, [[anonymity]], and in how the findings are applied or translated to value.