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== Philosophy ==
SMS provides [[source code]] to customers to enhance and enable their understanding of the underlying technology, provide opportunities for collaboration, improve time to repair, and protect their investment. Product delivery, maintenance, and communication are provided by web-based mechanisms. SMS has established a unique model of technical organization and an adaptive open-source approach. The subscription-based pricing philosophy provides a stable base of technical expertise, and it is cost-effective for its customers when viewed from the perspective of the total cost of ownership of complex software.<ref>Greco, Joe. [https://web.archive.org/web/20160308234121/https://www.highbeam.com/doc/1G1-61298477.html "Kernel Wars - Episode 1"], CADENCE magazine, November 1999</ref>
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