Content deleted Content added
Add archives to refs. |
Added empty oarameters in preparation for adding archives. |
||
Line 24:
=== Australia ===
Short codes are six or eight digits in length,<ref name="burst">{{cite web |title=Burst SMS Blog - Lesson 3: Shortcodes & Virtual Numbers |url=https://blog.burstsms.com.au/l3-shortcodes-virtual-numbers/
=== Bangladesh ===
Line 30:
=== Belgium ===
Codes are four digits in length.<ref name="ringring">{{cite web |last=Marchand |first=Maïwenn |date=2021-10-17 |title=What Are SMS Short Codes? |url=https://www.ringring.be/blog/what-are-sms-short-codes/
=== Botswana ===
Line 36:
=== Brazil ===
Codes are five digits in length.<ref name="salesforce-br">{{cite web |title=Brazil MobileConnect Guide for SMS Sending |url=https://help.salesforce.com/s/articleView?language=en_US&id=sf.mc_moc_sending_guide_brazil.htm&type=5 |access-date=2022-12-27 |website=help.salesforce.com |url-status= |archive-url= |archive-date= }}</ref>
=== Cambodia ===
Line 42:
=== Canada ===
Canadian Common Short Codes can be five or six digits long. Common Short Codes beginning with a leading '4' are reserved for private use by wireless network operators. Four-digit Common Short Codes are not permitted due to handset incompatibilities. Short code-based messages vary between ''zero-rated'' (paid for by campaign), ''standard rate'' (user is responsible for standard carrier charges), and ''premium rate'' (varies, [[Canadian dollar|C$]]1-10). Canadian Short codes are governed by the Canadian Wireless Telecommunications Association.<ref name="txt">{{cite web |url=http://www.txt.ca/ |title=TXT Splash |publisher=Txt.ca |url-status= |archive-url= |archive-date= |access-date=2011-10-17 }}</ref>
In February 2020, CWTA (Canadian Wireless Telecommunications Association) announced that Rogers Wireless will no longer participate in general use mobile codes in the future. A common short code is a code that is shared by more than one brand for multiple or general uses.<ref name="salesforce">{{cite web |title=Help And Training Community |url=https://help.salesforce.com/s/articleView?language=en_US&id=000381337&type=1 |website=salesforce |url-status= |archive-url= |archive-date= |access-date=2023-01-05
=== Chile ===
Line 62:
=== European Union ===
Common EU-wide codes start with 11. Examples include: 118xxx - directory services,<ref name="europa">{{cite report |url=https://eur-lex.europa.eu/resource.html?uri=cellar:006713a5-e725-4980-a3c3-0573e3c3199f.0001.02/DOC_1&format=PDF |title=Progress Report on the Single European Electronic Communications Market (15th Report) |
=== Faroe islands ===
Codes are four digits in length, beginning with "12" or "19".<ref name="faroe">{{cite web |url=https://www.fjarskiftiseftirlitid.fo/fo/fjarskifti/nummarskipan/ |title=Nummarskipan |trans-title=Numbering plan |publisher=Fjarskiftiseftirlitið [Telecommunications Authority of the Faroe Islands] |url-status= |archive-url= |archive-date= |access-date=2020-11-19 }}</ref>
=== Finland ===
Line 80:
=== Hong Kong ===
Codes are four to eight digits in length, start with digits 501-509.<ref name="ofca-hk-codes">{{cite web |title=Assignment of Codes for Value-added SMS / MMS |url=https://apps.ofca.gov.hk/apps/CodeAssign/content/code_list.asp |website=ofca hk |url-status= |archive-url= |archive-date= |access-date=2021-04-27
=== Hungary ===
Line 92:
=== Republic of Ireland ===
Short codes are five digits in length, and start with 5. The second digit generally indicates the maximum price, with 0 = completely free, 1 = standard text rate only, 3 = [[Euro|€]]0.60, and 7 having no maximum. Codes beginning 59 are ostensibly intended for adult services, but few if any of these codes are used.<ref name="comreg">{{cite web |url=http://www.comreg.ie |title=Commission for Communications Regulation - RegTel Information |publisher=ComReg.ie |date=2016-01-18 |url-status= |archive-url= |archive-date= |access-date=2024-08-29 }}</ref>
=== Italy ===
Line 137:
=== The Philippines ===
Codes are seven digits in length. The National Telecommunications Commission (NTC) is a regulatory agency providing an environment that ensures reliable, affordable and viable infrastructure and services in information and communications technology (ICT) accessible to all.<ref name="ntc-ph">{{cite web |url=http://portal.ntc.gov.ph/wps/portal |title=The National Telecommunications Commission Web Portal |publisher=Portal.ntc.gov.ph |access-date=2011-10-17 |url-status=dead |archive-url=https://web.archive.org/web/20110930121357/http://portal.ntc.gov.ph/wps/portal |archive-date=2011-09-30 }}</ref> Although the NTC is ultimately responsible for the governance of premium and non-premium shortcodes in the Philippines, the NTC's regulatory guidelines are not comprehensive when applied to shortcodes. Instead NTC's guidelines focus more on the carriers and the carrier's technical infrastructure. NTC's website does not contain any specific information with regard to premium SMS or standard rate SMS. There is relevant documentation for Bulk SMS and SPAM control via NTC's "AMENDMENT TO THE RULES AND REGULATIONS ON BROADCAST MESSAGING SERVICES", however again is not directly related to premium SMS.
=== Russia ===
Line 149:
=== South Africa ===
Codes are five digits in length. Short codes will start with either a "3" or "4". For example, 34001 or 42001. Each short code or short code range (a range will generally be 34000 to 34009) are assigned specific tariffs or end user prices (EUP). The tariff charges can range from [[South African rand|R]]0.50 to R30.00 on mobile originated billing and from R0.50 to R50.00 using mobile terminated billing.<ref name="waspa">{{cite web |url=http://www.waspa.org.za |title=WASPA Website |publisher=Waspa.org.za |url-status= |archive-url= |archive-date= |access-date=2011-10-17 }}</ref><ref name="sms-za">{{cite web |url=http://www.smscode.co.za |title=sms c.o.d.e.s |publisher=Smscode.co.za |url-status= |archive-url= |archive-date= |access-date=2011-10-17 }}</ref> Due to high costs associated with short code rental many providers offer shared shortcodes, which greatly reduces costs.<ref name="logic">{{cite web |url=http://www.logicsms.co.za/PremiumSMS/Default.html |title=Shared Shortcodes |url-status= |archive-url= |archive-date= }}</ref>
=== Spain ===
Line 167:
=== United Kingdom ===
Codes are usually five, six or seven digits in length, mostly starting with 6, 7 or 8.<ref name="sccbr">{{cite web |url=https://www.short-codes.com/codes/browse/60000-64999/100_1 |title=Codes |publisher=Short-Codes.com |url-status= |archive-url= |archive-date= |access-date=2011-10-17 }}</ref> The range of codes may be expanded in time to use other leading digits such as 4. Shortcodes are often owned by holding companies<ref name="smss-shar-dedi">{{cite web |url=http://www.smsshortcodes.co.uk/shared-and-dedicated-shortcodes.htm |title=A Short Guide to a (UK) Short Code |work=SMSshortcodes.co.uk |date=2009-03-11 |url-status= |archive-url= |archive-date= }}</ref> who then lease them out to service providers and advertisers to promote SMS services, charitable fundraising and marketing promotions such as news alerts, voting and quizzes.
Codes starting 70 are used by charities.<ref name="sc">{{cite web |url=http://www.short-codes.com/ |title=Short-Codes.com |publisher=Short-Codes.com |url-status= |archive-url= |archive-date= |access-date=2011-10-17 }}</ref> Codes starting 72 are used by Society Lotteries.<ref name="sc" /> Adult related mobile services must use codes starting 69 or 89. Mobile operators sometimes use proprietary codes (either with a different leading digit, or shorter in length) for operator-specific functions. Depending on the service offered, users may interact with service providers either by calling the number, or by sending and/or receiving a text or MMS message.
Calls to mobile shortcodes may be free, or may be charged per call or at a per minute rate. Where the number can be called from any mobile network, the same charge will apply from all networks.
Line 181:
Where the benefit passed on to the service provider is more than 10p per call, per minute, or per message, Ofcom's ''Premium Rate Services Condition''<ref name="ofcom_prs_cond_2015">{{cite web |url=https://www.ofcom.org.uk/siteassets/resources/documents/phones-telecoms-and-internet/information-for-industry/general-authorisation-regime/prs-condition.pdf |title=Premium Rate Services Condition |date=2018-07-26 |publisher=Ofcom |url-status=live |archive-url=http://web.archive.org/web/20241116081125/https://www.ofcom.org.uk/siteassets/resources/documents/phones-telecoms-and-internet/information-for-industry/general-authorisation-regime/prs-condition.pdf |archive-date=2024-11-16 }}</ref><ref name="ofcom_prs_cond_2018">{{cite web |url=https://www.ofcom.org.uk/siteassets/resources/documents/consultations/category-2-6-weeks/116576-icss-services-rules/associated-documents/statement-review-of-the-premium-rate-services-condition.pdf |title=Review of the Premium Rate Services Condition |publisher=Ofcom |date=2018-09-21 |pages=36–39 |url-status=live |archive-url=http://web.archive.org/web/20240614001909/https://www.ofcom.org.uk/siteassets/resources/documents/consultations/category-2-6-weeks/116576-icss-services-rules/associated-documents/statement-review-of-the-premium-rate-services-condition.pdf |archive-date=2024-06-14 }}</ref> defines it as being a Controlled Premium Rate Service (CPRS) and subject to the additional regulation detailed in ''The Regulation of Premium Rate Services Order 2024''.<ref name="ofcom_prs_order">{{cite web |url=https://www.legislation.gov.uk/uksi/2024/1046/pdfs/uksi_20241046_en.pdf |title=SI:2024/1046 - The Regulation of Premium Rate Services Order 2024 |publisher=Ofcom |date=2024-10-24 |url-status=live |archive-url=https://web.archive.org/web/20241113231408/https://www.legislation.gov.uk/uksi/2024/1046/pdfs/uksi_20241046_en.pdf |archive-date=2024-11-13 }}</ref>
Until 31 January 2025, these services were regulated by the [[Phone-paid Services Authority]].<ref name="psa_ofcom_transfer">{{cite web |url=https://psauthority.org.uk/news/news/2025/january/regulatory-responsibility-for-premium-rate-services-will-transfer-to-ofcom-on-1-february-2025 |title=Regulatory responsibility for premium rate services will transfer to Ofcom on 1 February 2025 |date=2025-01-21 |publisher=PSA |url-status=dead |archive-url=http://web.archive.org/web/20250127000321/https://psauthority.org.uk/news/news/2025/january/regulatory-responsibility-for-premium-rate-services-will-transfer-to-ofcom-on-1-february-2025 |archive-date=2025-01-27 }}</ref> From 1 February 2025, Ofcom regulates these services directly.<ref name="ofcom_fut_prs_reg_statement">{{cite web |url=https://www.ofcom.org.uk/siteassets/resources/documents/consultations/category-2-6-weeks/-271626-the-future-regulation-of-phone-paid-services/associated-documents/prs-regulation-statement.pdf?v=383888 |title=Statement: The future regulation of phone-paid services |date=2024-10-25 |publisher=Ofcom |archive-url=https://web.archive.org/web/20241113225859/https://www.ofcom.org.uk/siteassets/resources/documents/consultations/category-2-6-weeks/-271626-the-future-regulation-of-phone-paid-services/associated-documents/prs-regulation-statement.pdf?v=383888 |archive-date=2024-11-13 }}</ref><ref name="ofcom_psa_transfer">{{cite web |url=https://www.ofcom.org.uk/phones-and-broadband/mobile-phones/ofcom-takes-on-responsibility-for-regulating-premium-rate-services/ |title=Ofcom takes on responsibility for regulating premium-rate services |date=2025-01-31 |publisher=Ofcom |url-status=live |archive-url=http://web.archive.org/web/20250201000016/https://www.ofcom.org.uk/phones-and-broadband/mobile-phones/ofcom-takes-on-responsibility-for-regulating-premium-rate-services/ |archive-date=2025-02-01 }}</ref> A number of key PSA staff had already been embedded within Ofcom for some time in preparation for this move.<ref name="ofcom_psa">{{cite web |url=https://psauthority.org.uk/news/news/2024/october/supporting-the-orderly-transfer-of-regulation |title=Supporting the orderly transfer of regulation |publisher=Phone-paid Services Authority |date=2024-10-31 |archive-url=http://web.archive.org/web/20241114101010/https://psauthority.org.uk/news/news/2024/october/supporting-the-orderly-transfer-of-regulation |archive-date=2024-11-14 }}</ref>
=== United States ===
Standard, interoperable short codes in the U.S. are five or six digits long,<ref name="uss-csc">{{cite web |url=http://www.usshortcodes.com/csc_press053106.html |title=Common Short Code Administration Announces Open Registration of 6-Digit Codes |publisher=CTIA |work=Press Release |date=2006-05-31 |url-status= |archive-url= |archive-date= }}</ref> never start with 1, and only work in the U.S.<ref name="uss-faq">{{cite web |url=https://usshortcodes.com/faqs |title=Short Code Registry | FAQs |website=usshortcodes.com |url-status= |archive-url= |archive-date= |access-date=2020-06-02 }}</ref> They are leased by the short code program's registry service provider [[iconectiv]], under a deal with the [[Common Short Code Administration]]<ref name="justia">{{cite web |url=http://trademarks.justia.com/784/34/csca-common-short-code-78434150.html |title=CSCA COMMON SHORT CODE ADMINISTRATION Trademark of CTIA - THE WIRELESS ASSOCIATION - Registration Number 3081719 - Serial Number 78434150 :: Justia Trademarks |website=trademarks.justia.com |url-status= |archive-url= |archive-date= |access-date=2020-06-02 }}</ref> and [[Cellular Telecommunications & Internet Association|CTIA]].<ref name="wirelessweek"/> It costs twice as much to choose a specific code as it does to get one that is randomly assigned.<ref name="wirelessweek">{{cite web |url=http://www.wirelessweek.com/news/2007/04/decoding-short-codes |title=Decoding Short Codes |work=WirelessWeek |date=2007-04-15 |
<blockquote>"The ''Short Code Registry''<ref name="uss-reg">{{cite web |url=https://usshortcodes.com/ |title=Short Code Registry | short code campaigns Customer engagement |website=usshortcodes.com |access-date=2020-06-02 }}</ref> maintains a single database of available, reserved and registered short codes. CTIA administers the Common Short Code program, and ''iconectiv''<ref name="iconective">{{cite web |url=https://iconectiv.com/ |title=Homepage | iconectiv |website=iconectiv.com |url-status= |archive-url= |archive-date= |access-date=2020-06-02 }}</ref> became the official U.S. Short Code Registry service provider in January, 2016. For more information, please see the ''Short Code Registry’s Best Practices''<ref name="uss">{{cite web |url=https://usshortcodes.com/about/BestPractices |title=Short Code Registry | Best Practices short codes marketing campaign |website=usshortcodes.com |url-status= |archive-url= |archive-date= |access-date=2020-06-02 }}</ref> and the ''Short Code Monitoring Handbook''.<ref name="ctia-handbook">{{cite web |title=RISQ Score
Texting "HELP" to a short code causes the short code service to return a message with terms and conditions, support information — consisting of either a toll-free phone number or email address at a minimum — and other information from the leaseholder of the short code.<ref name="twilio-us-ind>{{cite web |url=http://support.twilio.com/hc/en-us/articles/223134847 |title=Industry standards for US Short Code Terms of Service and Privacy policies |website=Twilio Support |url-status= |archive-url= |archive-date= |access-date=2020-06-02 }}</ref><ref name="resolver">{{cite web |url=https://www.resolver.com/legal/short-code-terms-of-service/ |title=Short Code Terms of Service |url-status= |archive-url= |archive-date= |access-date=2020-06-02 }}</ref><!-- Message Industry standards require that a compliant response is required whenever your recipients text the keyword HELP to your short code, regardless of whether the recipient is subscribed to the program. https://support.twilio.com/hc/en-us/articles/223182208-Industry-standards-for-U-S-short-code-HELP-and-STOP --> A user can opt-out from receiving any further messages from a short code service by texting "STOP", "END", "QUIT", "CANCEL", or "UNSUBSCRIBE" to the short code; after doing so, one final message confirming the opt-out is sent.<ref name="twilio-223182208">{{cite web |url=http://support.twilio.com/hc/en-us/articles/223182208 |title=Industry standards for U.S. short code HELP and STOP |website=Twilio Support |url-status=live |archive-url=https://web.archive.org/web/20221129185414/https://www.cm.com/en-za/glossary/short-code/ |archive-date=2022-11-29 |access-date=2020-06-02 }}</ref><ref name="ctia-handbook" />
==See also==
| |||