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{{more citations needed|date=February 2017}}
'''<span lang="en">Short</span> codes''', or '''short numbers''', are short digit-sequences—significantly shorter than [[telephone number]]s—that are used to address messages in the [[Multimedia Messaging System]] (MMS) and [[short message service]] (SMS) systems of [[mobile network operator]]s.<ref name="twilio">{{cite web |title=What is an SMS Short Code? |url=https://www.twilio.com/docs/glossary/what-is-a-short-code
Short codes are designed{{cn|date=December 2023}} to be easier to read and remember than telephone numbers.<ref name=":0">{{cite web |title=Short Code - What Is It, How Should You Use It? |url=https://www.cm.com/en-za/glossary/short-code/
Organisations may set up short codes to encourage users to engage with services such as [[Mobile donating |charity donations]], mobile services, ordering [[ringtones]], or television-program voting.<ref name=":0" /> Messages sent to a short code can be billed at a higher rate than a standard SMS and may even subscribe a customer to a recurring monthly service that will be added to the customer's mobile-phone bill until the user texts, for example, the word "STOP" to terminate the service.<ref name=":1">{{cite web |date=2021-05-11 |title=What is a Short Code? |url=https://community.sinch.com/t5/SMS/What-is-a-Short-Code/ta-p/7121
== Short codes and service identifiers (prefix) ==
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=== Brazil ===
Codes are five digits in length.<ref name="salesforce-br">{{cite web |title=Brazil MobileConnect Guide for SMS Sending |url=https://help.salesforce.com/s/articleView?language=en_US&id=sf.mc_moc_sending_guide_brazil.htm&type=5
=== Cambodia ===
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=== The Philippines ===
Codes are seven digits in length. The National Telecommunications Commission (NTC) is a regulatory agency providing an environment that ensures reliable, affordable and viable infrastructure and services in information and communications technology (ICT) accessible to all.<ref name="ntc-ph">{{cite web |url=http://portal.ntc.gov.ph/wps/portal |title=The National Telecommunications Commission Web Portal |publisher=Portal.ntc.gov.ph
=== Russia ===
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=== United States ===
Standard, interoperable short codes in the U.S. are five or six digits long,<ref name="uss-csc">{{cite web |url=http://www.usshortcodes.com/csc_press053106.html |title=Common Short Code Administration Announces Open Registration of 6-Digit Codes |publisher=CTIA |work=Press Release |date=2006-05-31 |url-status=dead |archive-url=https://web.archive.org/web/20060714184421/https://www.usshortcodes.com/csc_press053106.html |archive-date=2006-07-14 }}</ref> never start with 1, and only work in the U.S.<ref name="uss-faq">{{cite web |url=https://usshortcodes.com/faqs |title=Short Code Registry | FAQs |website=usshortcodes.com |url-status= |archive-url= |archive-date= |access-date=2020-06-02 }}</ref> They are leased by the short code program's registry service provider [[iconectiv]], under a deal with the [[Common Short Code Administration]]<ref name="justia">{{cite web |url=http://trademarks.justia.com/784/34/csca-common-short-code-78434150.html |title=CSCA COMMON SHORT CODE ADMINISTRATION Trademark of CTIA - THE WIRELESS ASSOCIATION - Registration Number 3081719 - Serial Number 78434150 :: Justia Trademarks |website=trademarks.justia.com |url-status=live |archive-url=https://web.archive.org/web/20221210063559/https://trademarks.justia.com/784/34/csca-common-short-code-78434150.html |archive-date=2022-12-10 |access-date=2020-06-02 }}</ref> and [[Cellular Telecommunications & Internet Association|CTIA]].<ref name="wirelessweek"/> It costs twice as much to choose a specific code as it does to get one that is randomly assigned.<ref name="wirelessweek">{{cite web |url=http://www.wirelessweek.com/news/2007/04/decoding-short-codes |title=Decoding Short Codes |work=WirelessWeek |date=2007-04-15 |last=Alleven |first=Monica |url-status=dead |archive-url=https://web.archive.org/web/20160603133944/http://www.wirelessweek.com/news/2007/04/decoding-short-codes |archive-date=2016-06-03 }}</ref> Some carriers assign a subset of their carrier-specific codes to third parties.<ref name="Short1">{{cite web |url=https://www.ctia.org/news/ctia-announced-new-strategic-partner-iconectiv-for-common-short-code-registry-services |title=CTIA Announced New Strategic Partner iconectiv for Common Short Code Registry Services |publisher=[[CTIA – The Wireless Association]] |date=2015-07-30 |url-status=live |archive-url=https://web.archive.org/web/20191222210355/https://www.ctia.org/news/ctia-announced-new-strategic-partner-iconectiv-for-common-short-code-registry-services |archive-date=2019-12-22 |access-date=2019-12-22 }}</ref>
<blockquote>"The ''Short Code Registry''<ref name="uss-reg">{{cite web |url=https://usshortcodes.com/ |title=Short Code Registry | short code campaigns Customer engagement |website=usshortcodes.com |access-date=2020-06-02 }}</ref> maintains a single database of available, reserved and registered short codes. CTIA administers the Common Short Code program, and ''iconectiv''<ref name="iconective">{{cite web |url=https://iconectiv.com/ |title=
Texting "HELP" to a short code causes the short code service to return a message with terms and conditions, support information — consisting of either a toll-free phone number or email address at a minimum — and other information from the leaseholder of the short code.<ref name="twilio-us-ind>{{cite web |url=http://support.twilio.com/hc/en-us/articles/223134847 |title=Industry standards for US Short Code Terms of Service and Privacy policies |website=Twilio Support |url-status=live |archive-url=https://web.archive.org/web/20211019115105/https://support.twilio.com/hc/en-us/articles/223134847 |archive-date=2021-10-19 |access-date=2020-06-02 }}</ref><ref name="resolver">{{cite web |url=https://www.resolver.com/legal/short-code-terms-of-service/ |title=Short Code Terms of Service |url-status=live |archive-url=https://web.archive.org/web/20201127174447/https://www.resolver.com/legal/short-code-terms-of-service/ |archive-date=2020-11-27 |access-date=2020-06-02 }}</ref><!-- Message Industry standards require that a compliant response is required whenever your recipients text the keyword HELP to your short code, regardless of whether the recipient is subscribed to the program. https://support.twilio.com/hc/en-us/articles/223182208-Industry-standards-for-U-S-short-code-HELP-and-STOP --> A user can opt-out from receiving any further messages from a short code service by texting "STOP", "END", "QUIT", "CANCEL", or "UNSUBSCRIBE" to the short code; after doing so, one final message confirming the opt-out is sent.<ref name="twilio-223182208">{{cite web |url=http://support.twilio.com/hc/en-us/articles/223182208 |title=Industry standards for U.S. short code HELP and STOP |website=Twilio Support |url-status=live |archive-url=https://web.archive.org/web/20221129185414/https://www.cm.com/en-za/glossary/short-code/ |archive-date=2022-11-29 |access-date=2020-06-02 }}</ref><ref name="ctia-handbook" />
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