Computer telephony integration: Difference between revisions

Revision as of 01:37, 19 October 2024

Revision as of 07:34, 10 March 2025

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'''Computer -telephony integration''', also called '''computer–telephone integration''' or '''CTI''', is a commongeneral nameterm for any technologytechnologies that allowscoordinate interactions on abetween [[telephone|telephones]] and a [[computer|computers]] to be coordinated. The term is predominantly used to describe [[desktop computer|desktop]]-based interactionapplications forthat helping users beimprove moreuser efficientefficiency, though it can also refer to server-based functionality such as automatic [[phone call|call]] [[routing]].

==See also==