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Line 58: * {{cite book\|last1=Bopp\|first1=Richard E.\|last2=Smith\|first2=Linda C.\|title=Reference and Information Services: An Introduction\|edition=second\|___location=Englewood, Colorado\|publisher=Libraries Unlimited\|year=1995}} * {{cite book\|last=Childers\|first=T.\|title=The Effectiveness of Information Service in Public Libraries: Suffolk County: Final Report.\|year=1978\|publisher=Drexel University, School of Library, and Information Science.\|___location=Philadelphia, PA}} * {{cite journal\|last=Fields\|first=A.\|year=2006\|title=Ill-structured Problems and the Reference Consultation: The Librarian's Role in Developing Student Expertise\|journal=[[Reference Services Review]]\|volume=34\|issue=3\|doi=10.1108/00907320610701554\|hdl=1811/48344\|hdl-access=free}} * {{cite journal\|last=Janes\|first=J.\|year=2003\|title=What is reference for?\|journal=Reference Services Review\|volume=31\|issue=1\|pages=22–25\|doi=10.1108/00907320310460852}} * {{cite journal\|last=Murphy\|first=S\|year=2005\|title=The Reference Narrative\|journal=[[Reference & User Services Quarterly]]\|volume=44\|issue=3}}

Reference interview: Difference between revisions