Communication in distributed software development: Difference between revisions

Revision as of 16:06, 5 January 2025

Latest revision as of 13:04, 7 June 2025

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====Audio and video conference====

[[Conference call|Audio]] and [[Videotelephony|video conference]] are the technologies for the reception and transmission of [[Audio signal|audio]]-[[video]] signals by users at different locations, for communication between people in real-time. These typetypes of tools attemptsattempt to replicate the rich interaction present in face-to-face meetings.<ref name=":8">{{Cite book|last1=Niinimaki|first1=T.|last2=Piri|first2=A.|last3=Lassenius|first3=C.|title=2009 Fourth IEEE International Conference on Global Software Engineering |chapter=Factors Affecting Audio and Text-Based Communication Media Choice in Global Software Development Projects |date=July 2009|pages=153–162|doi=10.1109/icgse.2009.23|isbn=978-0-7695-3710-8|s2cid=17514130}}</ref> Rich synchronous communication technology such as video-conferencing is appropriate for highly interactive discussions where body language and intonation can convey the degree of understanding or agreement among participants.<ref>{{Cite book|last1=Dafoulas|first1=G. A.|last2=Swigger|first2=K.|last3=Brazile|first3=R.|last4=Alpaslan|first4=F. N.|last5=Cabrera|first5=V. L.|last6=Serce|first6=F. C.|title=2009 42nd Hawaii International Conference on System Sciences |chapter=Global Teams: Futuristic Models of Collaborative Work for Today's Software Development Industry |date=January 2009|pages=1–10|doi=10.1109/hicss.2009.231|isbn=978-0-7695-3450-3|s2cid=2662830}}</ref>

[[Video conference]] is also a good way to develop trust among global software developers, since it allows team members to form personal relationships.<ref>{{Cite journal|last1=Bhat|first1=J. M.|last2=Gupta|first2=M.|last3=Murthy|first3=S. N.|date=September 2006|title=Overcoming Requirements Engineering Challenges: Lessons from Offshore Outsourcing|journal=IEEE Software|volume=23|issue=5|pages=38–44|doi=10.1109/ms.2006.137|s2cid=9894497|issn=0740-7459}}</ref>

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Investigators found out that team members who are not confident with their English language skills prefer to use [[email]] or [[instant messaging]] over [[Conference call|audio]] and [[Videotelephony|video conferencing]], as text-based media provide more time to comprehend and compose a response.<ref>{{Cite journal|last1=Noll|first1=John|last2=Beecham|first2=Sarah|last3=Richardson|first3=Ita|date=September 2011|title=Global Software Development and Collaboration: Barriers and Solutions|journal=ACM Inroads|volume=1|issue=3|pages=66–78|doi=10.1145/1835428.1835445|issn=2153-2184|hdl=10344/656|s2cid=11317369|hdl-access=free}}</ref> This becomes a problem, since text-based media doesn't use neither auditory nor visual features, which can hinder the process of understanding important information and lead to misunderstandings.

[[Zoom Video Communications|Zoom]], [[GoToMeeting]] and [[Highfive (company)|Highfive]] are examples of these typetypes of tools.

====Virtual Offices====