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The cyber attack including resulting remediation and outage credits cost the group £18.2 million in 2023<ref name=":0" /> and £9.4 million in 2024<ref name=":2" />.
The [[Information Commissioner's Office]] announced in August 2024 a provisional decision to impose a fine of £6.09m on the company, following an initial finding that the provider failed to implement measures to protect the personal information.<ref name=":1" /> The ICO and OneAdvanced agreed a voluntary settlement in March 2025<ref>{{Cite web |date=2025-03-27 |title=Software provider fined £3m following 2022 ransomware attack |url=https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2025/03/software-provider-fined-3m-following-2022-ransomware-attack/ |access-date=2025-05-19 |website=ico.org.uk |language=en}}</ref>. AdvancedOneAdvanced agreed to pay a final penalty of £3,076,320 without appealing. The final investigation found that personal information belonging to 79,404 people was taken, including details of how to gain entry into the homes of 890 people who were receiving care at home.
=== Sale of application modernization business ===
In January 2024, [[IBM]] announced that it had signed a definitive agreement to acquire application modernization capabilities from AdvancedOneAdvanced. This part of AdvancedOneAdvanced became part of the [[IBM Consulting]] division with service offerings aiming to complement the capabilities of [[IBM Watsonx]] Code Assistant for Z.<ref>{{Cite web |title=IBM to Acquire Application Modernization Capabilities from Advanced |url=https://newsroom.ibm.com/blog-IBM-to-Acquire-Application-Modernization-Capabilities-from-Advanced |access-date=2024-08-07 |website=IBM Newsroom |language=en-us}}</ref> AdvancedOneAdvanced had net proceeds of £112.7 million from the sale of the division.<ref name=":2" />
== Locations ==
AdvancedOneAdvanced's head office is located in [[Mailbox Birmingham|Mailbox]], Birmingham with other office locations in Newcastle, Ashford, Belfast, Dublin, York and Willerby.
The US head office is located in Atlanta, Georgia, while the Australian office is located in Melbourne. AdvancedOneAdvanced also have offices in India; specifically Ahmedabad, Bangalore and Baroda, where the primary development functions are located.
==Acquisitions==
|February 2014
|£14.5m
|AdvancedOneAdvanced extended its reach in the education software market by purchasing Chester-based CRM specialist Compass Computer Consultants.<ref>{{cite news|date=3 February 2014|title=ACS extends education reach with Compass acquisition|publisher=MicroScope|url=https://www.computerweekly.com/microscope/news/2240213638/ACS-extends-education-reach-with-Compass-acquisition|access-date=25 May 2019}}</ref> Compass was later renamed "ProSuite".
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|ConsultCRM<ref>{{cite news|date=3 April 2014|title=ACS extends portfolio with ConsultCRM acquisition|publisher=MicroScope|url=https://www.computerweekly.com/microscope/news/2240217483/ACS-extends-portfolio-with-ConsultCRM-acquisition|access-date=25 May 2019}}</ref>
|July 2018
|£90m
|AdvancedOneAdvanced acquired [[PCTI Solutions]].<ref>{{cite news|date=5 July 2018|title=Advanced acquires Docman|publisher=Health Tech Newspaper|url=http://www.thehtn.co.uk/2018/07/05/advanced-acquires-docman/|access-date=13 September 2018}}</ref> Their product, Docman, maintains one billion records and documents for more than 40,000,000 patients in the UK, including the whole of Scotland.<ref>{{cite news|date=3 July 2018|title=CLINICAL SOFTWARE DEVELOPER BOUGHT BY ADVANCED|publisher=Insider Media|url=https://www.insidermedia.com/insider/yorkshire/clinical-software-developer-bought-by-advanced|access-date=13 September 2018}}</ref> A problem with version 7 of the Docman platform in September 2018 meant letters received through NHSmail, automatically scanned to be added to patient records, were not uploaded. About 6,000 [[General practice|GP practices]] using the electronic document transfer function were affected.<ref>{{cite news|date=12 September 2018|title=GPs unable to fully access digital patient records after faulty update to IT platform|publisher=IT Pro|url=http://www.itpro.co.uk/digitisation/31889/gps-unable-to-fully-access-digital-patient-records-after-faulty-update-to-it|access-date=13 September 2018}}</ref>
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|Oyez
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