Firstsource: Difference between revisions

Revision as of 05:00, 13 June 2025

Revision as of 05:05, 13 June 2025

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| foundation = {{Start date and age|df=yes|2001}}

| ___location = [[Mumbai]], [[Maharashtra]], India

| key_people = *{{ubl|[[Sanjiv Goenka]] ([[Executive Chairman]])|Ritesh Idnani (CEO & [[Managing Director|MD]])|Dinesh Jain (CFO)|Sohit Brahmawar (COO)<ref>{{cite web|title=Firstsource Leadership|url=https://www.firstsource.com/leadership|publisher=Firstsource.com}}</ref>

| num_employees = 34,144+<ref>{{cite web|title=Firstsource Investor Relations|url=https://www.firstsource.com/investor-relations/|publisher=Firstsource.com}}</ref>}}

*Ritesh Idnani (CEO & [[Managing Director|MD]])

*Dinesh Jain (CFO)

*Sohit Brahmawar (COO) <ref>{{cite web|title=Firstsource Leadership|url=https://www.firstsource.com/leadership|publisher=Firstsource.com}}</ref>

| num_employees = 34,144+<ref>{{cite web|title=Firstsource Investor Relations|url=https://www.firstsource.com/investor-relations/|publisher=Firstsource.com}}</ref>

| industry = [[Business process management]]

| services = [[Business process outsourcing]], [[knowledge process outsourcing]]

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}}

'''Firstsource Solutions Limited''' is an Indian [[business process management]] company headquartered in [[Mumbai]], [[India]]. It is owned by [[RPSG Group|RP-Sanjiv Goenka Group]].,<ref name="sr">{{cite web |title=Firstsource Investor Relations - Share Information |url=https://www.firstsource.com/investor-relations/ |publisher=Firstsource.com}}</ref> and listed on the [[Bombay Stock Exchange|BSE]] and [[National Stock Exchange of India|NSE]] since 2007.<ref>{{Cite web |title=Firstsource Solutions Annual Report 2020-21 |url=https://www.firstsource.com/Firstsource_AnnualReport_2020-21/mobile/index.html |access-date=2022-03-17 |website=www.firstsource.com |language=en}}</ref>

Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors. Its clients include financial services, telecommunications and healthcare companies. Firstsource operates delivery and service centres in India, the United States, the United Kingdom, the Philippines, Mexico, South Africa, Australia and New Zealand, Romania, Trinidad and Tobago, and Turkey.<ref>{{cite web |title=Firstsource Solutions Reports Fourth Quarter and Fiscal 2025 Results |url=https://www.firstsource.com/sites/default/files/2025-04/FSL-PressRelease-Q4FY25.pdf |website=Firstsource.com |date=April 30, 2025 |access-date=June 12, 2025}}</ref><ref>{{cite web |title=Firstsource Opens New Headquarters and AI Innovation Lab in Melbourne, Victoria |url=https://www.firstsource.com/newsroom/news/firstsource-opens-new-headquarters-and-ai-innovation-lab-melbourne-victoria |website=Firstsource.com |date=March 4, 2025 |access-date=June 12, 2025}}</ref><ref>{{cite web |title=Firstsource Investor Presentation Q4 FY25 |url=https://www.firstsource.com/sites/default/files/2025-04/FSL-EarningsPresentation-Q4FY25.pdf |website=Firstsource.com |date=April 30, 2025 |access-date=June 12, 2025}}</ref>

The company is listed on the [[Bombay Stock Exchange|Bombay]] (BSE) and [[National Stock Exchange of India]] (NSE) since 2007. In 2021 Firstsource generated revenues of INR 50.8 Billion (US$670 million).<ref>{{Cite web |title=Firstsource Solutions Annual Report 2020-21 |url=https://www.firstsource.com/Firstsource_AnnualReport_2020-21/mobile/index.html |access-date=2022-03-17 |website=www.firstsource.com |language=en}}</ref>

== History ==