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==External links==
* [http://www.ecma-international.org/publications/techreports/E-TR-087.htm User Agent CSTA (uaCSTA) - TR/87 - ECMA International]
* [https://www.novelvox.com/blog/everything-you-need-to-know-about-computer-telephony-integration/ Everything You Need to Know About Computer Telephony Integration]
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