Computer support: Difference between revisions

Revision as of 09:38, 24 December 2007

Revision as of 09:56, 24 December 2007

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'''Computer support''' is a gamut of customer care services that covers [[troubleshooting]]/diagnosing a [[hardware]] or [[software]] issues by specialized expert technicians.

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Technicians provide computer support on a one to one basis. The support primarily includes proven tips for installation, management of new software/operating systems, troubleshooting errors, and maintaining the system. Online computer support services serve as a self learning process for the end users who want to be well versed with the computer complexities and their solutions. They can watch and learn to troubleshoot a PC problem. In addition, they get advice and find solutions to maintain the optimum performance of their PCs.

Some people have a [[misconception]] that they need the [[Internet]] connection to get their computer issues resolved through remote support. This is completely a [[myth]]. Individuals with a computer but no Internetinternet connectivity can also avail technical support services. It has been made possible through phone. PC troubleshooting is a step-by-step process for diagnosing software or hardware problems and fixing them right away.

[[Category:Computers]]