Business reference model: Difference between revisions

Revision as of 20:42, 10 March 2009

Revision as of 15:56, 19 April 2009

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In 2000 Menascé and Almeida<ref name="MA00"/> presented one of the first Reference Models for Electronic Business. The presented a reference model ment to provide a basis for defining conceptual activities in the electronic business and for identifying improvement opportunities. This reference model ranged from:

* on top a business view on the nature of the business and the processes that provide the services offered by the electronic business site, to

* on the bottum, a technological view on the way costumerscustomers technically interact with the site.

From top to bottum it defined a series of four models from the [[business model]], the [[functional model]], the [[customer model]], to an [[resource model]].<ref name="MA00"/>

=== For Federal Government ===