Operating model: Difference between revisions

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* A [[Capability Management in Business|Capability Model]] describes the capabilities necessary to execute the Operating Model. The process of Capability Model design is part of Operations Planning.<br />
 
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==Operating Model Defined==
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The team of Jeanne W. Ross, Peter Weill and David C. Robertson summarized their research in Enterprise Architecture as Strategy.<ref>http://www.architectureasstrategy.com/book/eas/about.htm.] </ref>They found that an organization with an explicitly defined operating model report 31% higher operational efficiency, 33% higher customer satisfaction, and a 34% advantage in new product development.
In an extension to the earlier Corporate Strategy work, they outline four operating models illustrated in the graphic:<br/>
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* '''Coordination''' – businesses requiring low business process standardization but high business process integration (Compare with Allied Strategy – where subsidiaries provide varied products to the same customers)