Wikipedia:Dispute Resolution Improvement Project/Newsletter: Difference between revisions
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*Dispute resolution volunteers do so because they felt the process was critical to Wikipedia functioning, liked helping people or as payback for previous assistance.
*Some respondents haven’t volunteered due to the unpleasantness of disputes, the prolonged nature of dispute resolution, or due to poor past experiences or a lack of knowledge in resolving disputes.
*When asked about their personal experiences with dispute resolution, positive aspects were that their dispute was resolved, the examples set by volunteers and the positive behavior of their fellow participants, while negative aspects included the time it takes to resolve a dispute, and the potential for the the processes to become unfair - many citing the source of this unfairness
*The main problems given for dispute resolution are its complexity, its inaccessibility, and that there are too many resolution processes and not enough volunteers. Respondents want stricter action taken against problematic editors, a simplified, more accessible process where closure can be bought to a dispute quickly.
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