Wikipedia:Dispute Resolution Improvement Project/Newsletter: Difference between revisions

Revision as of 20:45, 6 October 2012

Revision as of 20:47, 6 October 2012

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[[File:Wizard DRN stage 1.png|250px|thumb|right|Stage one of the [[Wikipedia:Dispute resolution noticeboard/request|dispute resolution noticeboard request form]]. Here, participants fill out a request through a form, instead of through wikitext, making it easier for them to use, but also imposing word restrictions so volunteers can review the dispute in a timely manner.]]

Leading off from the survey in April and the evaluation in May, several changes to the [[WP:DRN|dispute resolution noticeboard (DRN)]] were proposed. Rather than using a wikitext template to bring disputes to the Dispute Resolutions Noticeboard (DRN), editors used a [[Wikipedia:Dispute resolution noticeboard/request|new javascript form]]. This form was simpler to use, but also standardised the format of submissions and applied a word limit so that DRN volunteers could more easily review disputes. A [[Template:DR case status|template]] to summarise, and a robot to maintain the noticeboard, were also created.

As a result of these changes, volunteers responded to disputes in a third of the time, and resolved them 60% faster when compared to May. Successful resolution of disputes increased by 17%. Submissions were 25% shorter by word count.<ref>[http://en.wikipedia.org/wiki/Wikipedia:Dispute_Resolution_Improvement_Project Dispute Resolution Noticeboard Statistics - August compared to May]</ref>