Common barriers to problem solving: Difference between revisions

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==Mental Set==
 
Mental set was first articulated by [[Abraham S. Luchins|Abraham Luchins]] in the 1940s and demonstrated in his well-known water jug experiments.<ref>Luchins, A. S. (1942). Mechanization in problem solving: The effect of Einstellung. Psychological Monographs, 54 (Whole No. 248).</ref> In these experiments, participants were asked to fill one jug with a specific amount of water using only other jugs (typically three) with different maximum capacities as tools. After Luchins gave his participants a set of water jug problems that could all be solved by employing a single technique, he would then give them a problem that could either be solved using that same technique or a novel and simpler method. Luchins discovered that his participants tended to use the same technique that they had become accustomed to despite the possibility of using a simpler alternative.<ref>Öllinger, Jones, & Knoblich (2008). Investigating the effect of mental set on insight problem solving. ''Experimental Psychology',' 55(4), 269–270.</ref> Thus mental set describes one's inclination to attempt to solve problems in such a way that has proved successful in previous experiences. However, as Luchins' work revealed, such methods for finding a solution that have worked in the past may not be adequate or optimal for certain new but similar problems. Therefore, it is often necessary for people to move beyond their mental sets in order to find solutions. This was again demonstrated in [[Norman Maier]]'s 1931 experiment, which challenged participants to solve a problem by using a household object (pliers) in an unconventional manner. Maier observed that participants were often unable to view the object in a way that strayed from its typical use, a phenomenon regarded as a particular form of mental set (more specifically known as functional fixedness, which is the topic of the following section). When people cling rigidly to their mental sets, they are said to be experiencing ''fixation'', a seeming obsession or preoccupation with attempted strategies that are repeatedly unsuccessful.<ref>^ Wiley, J. (1998). Expertise as mental set: The effects of ___domain knowledge in creative problem solving. Memory & Cognition, 24(4), 716-730.</ref> In the late 1990s, researcher Jennifer Wiley worked to reveal that expertise can work to create a mental set in persons considered to be experts in certain fields, and she furthermore gained evidence that the mental set created by expertise could lead to the development of fixation.<ref>Wiley, J. (1998). Expertise as mental set: The effects of ___domain knowledge in creative problem
solving. Memory & Cognition, 24(4), 716-730. Retrieved from http://search.ebscohost.com.ezproxy.biola.edu/login.aspx?direct=true&db=psyh&AN=1998-10386-011&login.asp&site=ehost-live
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===Functional Fixedness===
 
'''[[Functional fixedness]]''' is a specific form of mental set and fixation, which was alluded to earlier in the Maier experiment, and furthermore it is another way in which cognitive bias can be seen throughout daily life. Tim German and Clark Barrett describe this barrier as the fixed design of an object hindering the individual's ability to see it serving other functions. In more technical terms, these researchers explained that “[s]ubjects become “fixed” on the design function of the objects, and problem solving suffers relative to control conditions in which the object’s function is not demonstrated.”<ref>German, Tim, P., and Barrett, Clark., H. Functional fixedness in a technologically sparse culture. University of California, Santa Barbara. American psychological society. 16 (1), 2005.</ref> Functional fixedness is defined as only having that primary function of the object itself hinder the ability of it serving another purpose other then its original function. In research that highlighted the primary reasons that young children are immune to functional fixedness, it was stated that “functional fixedness...[is when]subjects are hindered in reaching the solution to a problem by their knowledge of an object’s conventional function.”<ref>German, Tim, P., Defeyter,  Margaret A. Immunity to functional fixedness in young children. University of Essex, Colchester, England. Psychonomic Bulletin and Review. 7 (4), 2000.</ref> Furthermore, it is important to note that functional fixedness can be easily expressed in commonplace situations. For instance, imagine the following situation: a man sees a bug on the floor that he wants to kill, but the only thing in his hand at the moment is a can of air freshener. If the man starts looking around for something in the house to kill the bug with instead of realizing that the can of air freshener could in fact be used not only as having its main function as to freshen the air, he is said to be experiencing functional fixedness. The man’s knowledge of the can being served as purely an air freshener hindered his ability to realize that it too could have been used to serve another purpose, which in this instance was as an instrument to kill the bug. Functional fixedness can happen on multiple occasions and can cause us to have certain cognitive biases. If we only see an object as serving one primary focus than we fail to realize that the object can be used in various ways other than its intended purpose. This can in turn cause many issues with regards to problem solving. Common sense seems to be a plausible answer to functional fixedness. One could make this argument because it seems rather simple to consider possible alternative uses for an object. Perhaps using common sense to solve this issue could be the most accurate answer within this context. With the previous stated example,it seems as if it would make perfect sense to use the can of air freshener to kill the bug rather than to search for something else to serve that function but, as research shows, this is often not the case.
 
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==Unnecessary Constraints==
 
'''Unnecessary Constraints''' is another very common barrier that people face while attempting to problem-solve. Like the other barriers discussed, it is common because many people do this quite often in their tasks. This particular phenomenon occurs when the subject, trying to solve the problem subconsciously, places boundaries on the task at hand, which in turn forces him or her to strain to be more innovative in their thinking. The solver hits a barrier when they become fixated on only one way to solve their problem, and it becomes increasingly difficult to see anything but the method they have chosen. Typically, the solver experiences this when attempting to use a method they have already experienced success from, and they can not help but try to make it work in the present circumstances as well, even if they see that it is counterproductive.<ref>Kellogg, R. T. (2003). Cognitive psychology (2nd ed.). California: Sage Publications, Inc.</ref>
 
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==Irrelevant Information==
'''Irrelevant information''' is information presented within a problem that is unrelated or unimportant to the specific problem.<ref>Kellogg, R. T. (2003). Cognitive psychology (2nd ed.). California: Sage Publications, Inc.</ref> Within the specific context of the problem, irrelevant information would serve no purpose in helping solve that particular problem. Oftentimes ''irrelevant information'' is detrimental to the problem solving process. It is a common barrier that many people have trouble getting through, especially if they are not aware of it. ''Irrelevant information'' makes solving otherwise relatively simple problems much harder.<ref>Walinga, Jennifer. (2010). From walls to windows: Using barriers as pathways to insightful solutions. The Journal of Creative Behavior, 44, 143-167. doi: 10.1002/j.2162- 6057.2010.tb01331.x</ref>
 
'''Irrelevant information''' is information presented within a problem that is unrelated or unimportant to the specific problem.<ref>Kellogg, R. T. (2003). Cognitive psychology (2nd ed.). California: Sage Publications, Inc.</ref> Within the specific context of the problem, irrelevant
information would serve no purpose in helping solve that particular problem. Oftentimes
''irrelevant information'' is detrimental to the problem solving process. It is a common barrier
that many people have trouble getting through, especially if they are not aware of it. ''Irrelevant information'' makes solving otherwise relatively simple problems much harder.<ref>Walinga, Jennifer. (2010). From walls to windows: Using barriers as pathways to insightful solutions. The Journal of Creative Behavior, 44, 143-167. doi: 10.1002/j.2162- 6057.2010.tb01331.x</ref>
 
For example:
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This problem is near impossible to solve because of how the information is represented. Because it is written out in a way that represents the information verbally, it causes us to try and create a mental image of the paragraph. This is often very difficult to do especially with all the ''Irrelevant Information'' involved in the question. This example is made much easier to understand when the paragraph is represented visually. Now if the same problem was asked, but it was also accompanied by a corresponding graph, it would be far easier to answer this question; ''Irrelevant Information'' no longer serves as a road block. By representing the problem visually, there are no difficult words to understand or scenarios to imagine. The visual representation of this problem has removed the difficulty of solving it.
 
These types of representations are often used to make difficult problems easier.<ref>Vlamings, Petra H. J. M., Hare, Brian, & Call, Joseph. Reaching around barriers: The performance of great apes and 3-5-year-old children. Animal Cognition, 13, 273-285. doi: 10.1007/s10071-009-0265-5</ref> They can be used on tests as a strategy to remove ''Irrelevant Information,'' which is one of the most common forms of barriers when discussing the issues of problem solving.<ref>Kellogg, R. T. (2003). Cognitive psychology (2nd ed.). California: Sage Publications, Inc.</ref> Identifying crucial information presented in a problem and then being able to correctly identify its usefulness is essential. Being aware of ''Irrelevant Information'' is the first step in overcoming this common barrier.
be used on tests as a strategy to remove ''Irrelevant Information,'' which is one of the most common forms of barriers when discussing the issues of problem solving.<ref>Kellogg, R. T. (2003). Cognitive psychology (2nd ed.). California: Sage Publications, Inc.</ref> Identifying crucial information presented in a problem and then being able to correctly identify its usefulness is essential. Being aware of ''Irrelevant Information'' is the first step in overcoming this common barrier.
 
==References==
 
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