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* Are built on a search backbone to enable sub-second access to information in multiple formats and from multiple sources
* Are delivered as a unified work environment to support a specific task or workflow, for example: eDiscovery, financial services regulatory compliance, fraud detection, voice of the customer, sales prospecting, pharmaceutical research, anti-terrorism intelligence, or customer support.
* Integrate all the tools that are commonly needed for that
** Multi-source information access
** Authoring
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