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===The role of communication in problematic integration theory===
Communication is both a source of, a medium, and a method for resolving conflict.<ref>Babrow, Austin S.; “Communication and Problematic Integration: Milan Kundera’s “Lost Letters” in The Book of Laughter and Forgetting”, ''Communication Monographs'', 1995, Vol. 62, pp. 286.</ref> Communication is a source of problematic integration in that knowledge and evaluative orientations are the result of communication, probabilistic and evaluative orientations are based on and developed through message and [[meaning
Because communication may be a source, medium, and/or method for resolving problematic integration, it is possible for conflict to manifest as "extended chains" of problematic integration. Such extended chains occur through forms, foci, and layers of experience.<ref>Bradac, James J.; “Theory Comparison: Uncertainty Reduction, Problematic Integration, Uncertainty Management, and Other Curious Constructs”, ''Journal of Communication'', September 2001, Vol. 51, No. 3, pp. 461-2.</ref> By extended chains, it is meant that experiences of problematic integration and efforts to resolve problematic integration may lead to development of a new form of PI. As conflict between probability and value develops around a focal point (or topic), it can lead to conflict regarding a new topic (e.g., stress and anxiety about earning an end-of-year bonus at work can lead to new worries about personal finances, sense of self-worth, and/or one's status and career prospects at work). Problematic integration becomes shared (or chained) through layers of experience when people discuss and relate their struggles with others. In this process of communicating our conflicts, others may share in our problematic integration through empathy and sympathy.<ref>Babrow, Austin S.; “Communication and Problematic Integration: Milan Kundera’s “Lost Letters” in The Book of Laughter and Forgetting”, ''Communication Monographs'', 1995, Vol. 62, pp. 287</ref> Babrow proposed that communication becomes more important to resolve problematic integration as the conflict or integration becomes more difficult.<ref>Bradac, James J.; “Theory Comparison: Uncertainty Reduction, Problematic Integration, Uncertainty Management, and Other Curious Constructs”, ''Journal of Communication'', September 2001, Vol. 51, No. 3, pp. 463.</ref>
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