Revision as of 06:34, 15 March 2017 edit Bender the Bot (talk \| contribs) Bots 1,073,663 edits m →top: HTTP→HTTPS, per BRFA 8 using AWB ← Previous edit		Revision as of 18:21, 2 April 2017 edit undo الحساوي (talk \| contribs) Extended confirmed users 2,748 edits No edit summary Next edit →
Line 8: According to [[APICS]] the definition of VOC is: Actual customer descriptions in words for the functions and features customers desire for goods and services. In the strict definition, as relates to quality function deployment (QFD), the term customer indicates the external customer of the supplying entity. == See also == [[Voice of business]] [[Voice of process]] == References ==

Voice of the customer: Difference between revisions