Operating model: Difference between revisions

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Additional maps and charts are often needed. For example, an operating model will typically include an IT blueprint, locations maps, a supplier matrix, people models, decision grids and other elements such as a performance management score sheet. The particular set of documents created will depend on what the operating model is being used for. There is no generally accepted set of charts or at least there is no agreement yet about what charts make up an operating model. The Operating Model Canvas is a tool that displays an operating model on one page <ref>http://www.operatingmodelcanvas.com</ref><ref>Campbell, A, Gutierrez, M, Lancelott, M, "Operating Model Canvas", Van Haren Publishing, 2017</ref>
 
When considered as a system for delivering value, the operating model naturally undergoes continuous change or business transformation. Business architects who typically take responsibility for designing the [[target operating model]] must ensure that change is managed sustainably and in cohesion with the strategic objectives of the organisation, including any key performance indicators. Today's operating models must also learn how to be data intelligent and be in the position to leverage the power of data along with managing the process activities in an organisation. With data science or big data, and where the organizational culture is highly innovative, the operating model can become truly agile and operate aat its highest level of maturity with predictive analytics, that allow it to change proactively rather than reactively, and deliver the best possible services to customers. This is what defines as organization as having an 'agile operating model'.<ref>http://strategyjourney.com/2017/04/25/singapore-agile-operating-model/</ref>
 
==History==