Reverse hierarchy: Difference between revisions

Revision as of 18:47, 14 September 2017

Revision as of 19:04, 17 September 2017

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A '''reverse hierarchy''' (or '''inverted pyramid''') is a conceptual [[organizational structure]] that attempts to "invert" or otherwise "reverse" the classical pyramid of [[hierarchical organization]]s.

In the proposed structure, key decisions are made by the [[employee]]s in direct contact with customers, while progressively senior management positions provide support and help to the customer-facing employees. <ref name=Mosley>{{cite book|last1=Mosley| first1=Donald|title=Supervisory Management|date = 2014| publisher=Cengage Learning| page=125|edition=1st|ref = 1}}</ref>

==History and examples==

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[[Category:Management]]

[[Category:Theory of constraints]]

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