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;Failure to use objective professional services
One of the main reasons for failure in system selection is the understandable lack of knowledge within the company.{{Citation needed|date=September 2010}} Experienced consultants can provide information on all of the packages that are available in the marketplace; the latest functionality available in the most common packages and, most importantly, can assist the user in deciding whether a specific requirement would provide added value to the user and to the business.{{Citation needed|date=September 2010}} However, it is worth noting that the professional help must be provided by objective consultants who have no affiliation with ERP system vendors. "If a consultancy has built up an expertise in the use of a particular package then it is in its interest to recommend that package to its client." <ref name="FinancialPackaging"/>Issues can also arise from consultants that are not familiar with the specific offerings of an industry, and can push offerings that are not the best choice for the customer.
;Inability to understand offering by ERP vendor
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