Managing up and managing down: Difference between revisions

Content deleted Content added
No edit summary
Line 1:
'''Managing up and managing down''' is studied as part of management studies, asand details how a [[middle management|middle manager]] should effectively deal with his or her manager and with his or her subordinates. Additionally, managing up on its own may be a useful skill for a subordinate who in turn does not manage anyone. It is generally considered to be distinct from "[[sucking up]]" or "[[kissing up]]" to the manager and "[[kicking down]]" to subordinates as it involves benign and straightforward [[social influence|influencing]] rather than underhand [[Psychological manipulation|manipulation]].<ref>Turk W (2007) Defense AT&L: March–April The Art of Managing Up</ref><ref name=Johnson>Johnson W (15 Dec 2014) Managing Up Without Sucking Up Harvard Business Review</ref><ref>Price S Ivy Exec Managing Up Without Kissing Up</ref><ref>The Careers Group (2010) Your Academic Career: Managing Professional Relationships University of London</ref>
 
'''What can be accomplished when you influence up or down'''
 
* Promotions
* Workers benefits
* Job Opportunities
* Special recognition
* Improved working conditions
* Improved overall company culture
* Special project Opportunities
* Improved internal relationships
* And more...
 
'''What skills are needed to do so effectively'''
* Communication skills
* Delegation
* Time management skills
* How to disagree respectfully
* Problem-solving skills
* How to anticipate peoples needs
* And more...
 
== Managing up ==
===How to position yourself to managing up===
Johnson claims that you can manage up without sucking up by:<ref name=Johnson/>
 
* Be very clear about what job you were hired to do – and do it
There are several ways to go about influencing up and they all regard appealing to your boss. Turk suggests several different guidelines for managing up including being loyal and committed, understanding your boss’s perspective and agenda, understanding your boss’s preferences, providing solutions not problems, and understanding your own management style. Each of the different guidelines Turk provides serves an important benefit for both sides.
* Understand what job your boss was hired to do
 
* Remember that the people you work with are not family
The Careers Group recommends “Understand where your work fits in with your manager’s goals and the wider goals of the organization”. Which comes into play when your managers have their own projects to work on in addition to managing subordinates. Considering the challenges that managers face with their projects and working to either assist or stay out of the way when those projects require more attention is a smart tactic. Putting yourself in the position to be recognized as someone who can handle the work they were assigned and assist the manager in their work can be particularly beneficial when advocating for your own projects. Figuring out where the work that you want to accomplish fits into the overall goals for the company is crucial to getting approval on those projects as well.
 
According to Badowski, good managing up requires going above and beyond the tasks assigned to you so that you can enhance your manager's work. Doing what you can to make your manager's job easier will not only help them do their job, but you will be considered a valuable asset to your manager and to your organization. You want to be described as indispensable.<ref>Badowski R (2004) Managing Up: How to Forge an Effective Relationship With Those Above You</ref><ref>Garone E
(30 Oct 2008) Wall Street Journal What It Means to 'Manage Up'</ref>
 
A very important point to remember is “Be very clear about what job you were hired to do -and do it.” this is just one of three highlighted in the article Managing Up Without Sucking Up. The importance of this is, once you have established what it is that you were hired to do within the company and you do it you have fulfilled your duties anything additional that you work on is a bonus to your managers. With this achieved you can now begin to speak with your managers about the other things that you would like to do. With the right tactics, the problems and projects that you would like to take on become available to you.
 
* ===Communication skills===
Understand how your manager likes to communicate. Price suggests appealing to your managers' communication styles “If he or she likes to communicate face-to-face rather than through email updates, then set up short meetings”. When you communicate with your manager in a way that they are receptive to they feel as though time spent with you is well utilized and they will associate you and your work with productivity.
=== Influencing up ===
Bradford introduces the idea of ''influencing up'' where it may be possible for a subordinate without authority to influence those with authority.He delves into topics such as: creating a partnership between you and your boss and bridging the power gap. <ref>Bradford DL (2005) Influence Without Authority</ref>
 
== Managing down ==
===Tendencies that negatively affect employees===
*Always giving and never receiving feedback
*Micromanaging employees
*Being inflexible
*Not taking responsibility for the team as a whole
*Lack of personal motivation
 
===Tendencies that positively affect employees===
*Providing challenging work to stimulate employees
*Supporting employees’ decisions
*Coaching and developing employees’ skills
*Encouraging good relationships
*Recognizing conflict and dealing with its causes
 
It is claimed that good managing down requires the following attributes:<ref>Ward ME, Zambito J (Nov 2013) The Bulletin Vol 81 Issue 6 Managing in All Directions: Up, Down, and Sideways</ref>
 
{{columns-list|2|
* Organization skills- Having strong organizational skills allow you to properly coordinate people and resources within your company.
* Organization skills
* Communication skills- The ability to express your wants and needs to your employees in a clear and coordinated manner eliminates any misinterpretations.
* Communication skills
* Motivation-Managers who understand that different people require types of motivation and cater their assignments toward them prove to be particularly effective.
* Motivation
* Leadership skills- The skills that managers and leaders require heavily overlap and the main focus in both sets is creating mutual trust and respect between you and your subordinates.
* Leadership skills
* Utilizing the right management style- Recognizing what your management style is, allows you to utilize it in a way that matches your employees’ motivation styles.
* Being authentic- Most adults can recognize a genuine person, and showing the people you work with that you are a trustworthy person who is reliable earns respect.
* Being authentic
* Safe environments- Promoting a workplace culture that encourages everyone to feel comfortable with themselves and the work that they do reaps benefits for everyone.
* Safe environments
* Setting clear expectations- Along with communication skills comes clear expectations, vocalizing exactly what needs to be done and when leaves little room for misunderstandings and excuses for things not to be done.
* Setting clear expectations
* Consistent feedback- Constantly reporting back to your employees on their performance allows you to work with them on problem areas before they become a habit and to analyze and applaud a job well done. Receiving feedback reaps the same benefits for managers as well.
* Consistent feedback
* Accepting imperfection- The ability to accept limitations and work off of or around them is an important skill that is beneficial in learning how to problem solve in a bind.
* Accepting imperfection
 
}}
==Conclusion==
 
 
== References ==