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{{AFC submission|
{{AFC comment|1=This could use some additional sourcing. There are large sections that have no references. [[User:Chetsford|Chetsford]] ([[User talk:Chetsford|talk]]) 05:56, 9 January 2018 (UTC)}}
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Conversational interfaces (CUI) are platforms that mimic a conversation with a real human. Historically, computers have relied on graphical user interfaces (GUI) such as the user pressing a “back” button to translate the user’s desired action into commands the computer understands. While an effective mechanism of completing computing actions, there is a learning curve for the user associated with GUI <ref>{{cite web|url=• https://www.smashingmagazine.com/2016/07/conversational-interfaces-where-are-we-today-where-are-we-heading/}}</ref>. Instead, CUI’s provide opportunity for the user to communicate with the computer in their natural language rather than in a syntax specific commands. <ref>{{cite web|url=• https://www.fastcodesign.com/3058546/conversational-interfaces-explained}}</ref>▼
▲Conversational interfaces (CUI) are platforms that mimic a conversation with a real human. Historically, computers have relied on graphical user interfaces (GUI) such as the user pressing a “back” button to translate the user’s desired action into commands the computer understands. While an effective mechanism of completing computing actions, there is a learning curve for the user associated with GUI
To do this, conversational interfaces use [[Natural_language_processing|Natural Language Processing]] (NLP) to allow computers to understand, analyze and create meaning from human language. Unlike word processors, NLP considers the structure to human language (ie. Words make a phrase, phrases make sentences which convey the idea or intent the user is trying to invoke). The ambiguous nature of human language makes it difficult for a machine to always correctly interpret the user’s requests, which is why we have seen a shift towards [[Natural_language_understanding|Natural Language Understanding]] (NLU)<ref>{{cite web|url=• https://chatbotsmagazine.com/conversational-interfaces-the-future-of-chatbots-18975a91fe5a}}</ref>.
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Conversational interfaces provide ease of access to relevant, contextual information to the end user without the complexities and learning curve typically associated with technology.
== References ==
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