Operating procedures and processes, structure (hierarchy, functions, positions, departments etc.)
=====Functions and Tasks (F&T)=====
Functions, tasks, jobs in departments, branches and business units, work content, expectations and roles
Functions and tasks as a design element is derived from the open property of companies/organizations. It comprises the description of the tasks which stem from [[customer]] needs as well as the division of tasks as specific work orders, expectations towards functions, jobs, etc. Consequently it is possible to develop processes in order to install and foster changes in organizations.