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=== Computer factors ===
Users can experience computer anger and frustration for a number of reasons. American adults surveyed in 2013 reported that almost half (46%) of their computer problems were due to [[malware]] or [[computer viruses]], followed by software issues (10%) and [[Memory management|not enough memory]] (8%).<ref name=":3">{{Cite web|title = Survey: Over A Third of Americans Confess to Verbal or Physical Abuse of Their Computers |url = http://www.businesswire.com/news/home/20130730005132/en/Survey-Americans-Confess-Verbal-Physical-Abuse-Computers|website = [[Business Wire]] |accessdate = 2015-11-03|date = 2013-07-30}}</ref> In another survey, users reported email, word processors, web browsing, [[operating system crashes]], inability to locate features, and program crashes as frequent initiators of computer frustration.<ref name=":7">{{Cite journal|url = http://hcil2.cs.umd.edu/trs/2002-18/2002-18.pdf|title = Severity and Impact of Computer User Frustration: A Comparison of Student and Workplace Users|authorlink1=Jonathan Lazar|last = Lazar|first = Jonathan|date = December 23, 2004|journal = Interacting with Computers|volume = 18|issue = 2|pages = 187–207|doi = 10.1016/j.intcom.2005.06.001|pmid = |access-date = November 10, 2015|last2 = Jones|first2 = Adam; Hackley, Mary; Shneiderman, Ben.|hdl = 1903/6496}}</ref> These technical issues, paired with tight timelines, poor work progress, and failure to complete a computer task can create heightened computer anger and frustration.<ref name=":2" /><ref name=":9" /> When this anger and frustration exceeds a person's control, it can turn into rage.<ref name=":1">{{Cite web|url = http://cognitron.umd.edu/trons/twt8apr2005/twt_04_08_2005.pdf|title = Computer Rage: A Student Response to Frustration with Technology|date = February 16, 2005|accessdate = November 2, 2015|website = |publisher = [[Laboratory for Automation Psychology]], [[University of Maryland Human–Computer Interaction Lab|HCIL]]-V |last = Norman|first = Kent L. | authorlink = Kent Norman}}</ref>
=== Psychological factors ===
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