Wikipedia:VisualEditor/Why/User Test Data: Difference between revisions

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As part of our preparations for the 2013 launch we ran a group of users from [https://www.usertesting.com/ UserTesting .com] through a set of tasks, first e VisualEditor and then using Wikimarkup. Some of them had tried to edit in the past; many were total newcomers. The script for the tests can be [[#Script|seen below]]. This is not the only data we are relying on; we are also (and morly) [[Wikipedia:VisualEditor/Why/Quantitative data|gathering quantitative data]] from a test on the English-language Wikipedia, in which 50 percent of new users were given the VisualEditor by default.
 
 
==Using the source editor==
<div style="font-size: 15px; margin-bottom:5px; line-height:120%" align="center">''"This automatically looks confusing and overwhelming."<br> "There was tons of foreign jargon amidst the content and it looked nothing like how the real page looked." <br>"I don't want to have to learn a new language just to edit Wikipedia."''</div>
When presented with the source editor, users tended to have the same set of problems. Many of these centred around identifying what they were expected to change; with so much markup, they found it difficult to identify things in the markup view that matched what they'd seen when reading the rendered page. Users were also worried by the clutter of the editing interface, particularly the mass of buttons at the bottom of the "save page" window.