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The question of the impact of CALL in language learning and teaching has been raised at regular intervals ever since computers first appeared in educational institutions (Davies & Hewer 2011: Section 3).<ref name=ict4ltmod11>Davies G. & Hewer S. (2011) Introduction to new technologies and how they can contribute to language learning and teaching. Module 1.1 in Davies G. (ed.) ''Information and Communications Technology for Language Teachers (ICT4LT)'', Slough, Thames Valley University [Online]: http://www.ict4lt.org/en/en_mod1-1.htm</ref> Recent large-scale impact studies include the study edited by Fitzpatrick & Davies (2003)<ref>Fitzpatrick A. & Davies G. (eds.) (2003) ''The impact of Information and Communications Technologies on the teaching of foreign languages and on the role of teachers of foreign languages'', EC Directorate General of Education and Culture.</ref> and the EACEA (2009) study,<ref>Education, Audiovisual and Culture Executive Agency (EACEA) of the European Commission (2009) ''Study on the impact of ICT and new media on language learning'' [Online]: http://eacea.ec.europa.eu/llp/studies/study_impact_ict_new_media_language_learning_en.php</ref> both of which were produced for the European Commission.
A distinction needs to be made between the impact and the effectiveness of CALL. Impact may be measured quantitatively and qualitatively in terms of the uptake and use of [[Information and communications technology|ICT]] in teaching foreign languages, issues of availability of hardware and software, budgetary considerations, Internet access, teachers' and learners' attitudes to the use of CALL,<ref>{{cite journal|last=mahmoudi|first=elham|title=Attitude and student's performance in Computer Assisted English Language Learning (CALL) for Learning Vocabulary|journal=Procedia - Social and Behavioral
A crucial issue is the extent to which the computer is perceived as taking over the teacher's role. Warschauer (1996: p. 6) perceived the computer as playing an "intelligent" role, and claimed that a computer program "should ideally be able to understand a user's spoken input and evaluate it not just for correctness but also for appropriateness. It should be able to diagnose a student's problems with pronunciation, syntax, or usage and then intelligently decide among a range of options (e.g. repeating, paraphrasing, slowing down, correcting, or directing the student to background explanations)."<ref name=warschauer96/> Jones C. (1986), on the other hand, rejected the idea of the computer being "some kind of inferior teacher-substitute" and proposed a methodology that focused more on what teachers could do with computer programs rather than what computer programs could do on their own: "in other words, treating the computer as they would any other classroom aid".<ref name=jones86>{{cite journal | last1 = Jones | first1 = C | year = 1986 | title = It's not so much the program: more what you do with it: the importance of methodology in CALL | journal = System | volume = 14 | issue = 2| pages = 171–178 | doi=10.1016/0346-251x(86)90006-0}}</ref> Warschauer's high expectations in 1996 have still not been fulfilled, and currently there is an increasing tendency for teachers to go down the route proposed by Jones, making use of a variety of new tools such as [[#Corpora and concordancers|corpora and concordancers]], interactive whiteboards<ref name= schmidcutrim2009/> and applications for online communication.<ref name= lamyhampel/>
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