| Company type | Private |
|---|---|
| Industry | Workforce Management Software |
| Founded | 2014 |
| Founder | Steven Kramer, Joshua Ostrega, Mark Sadegursky |
| Headquarters | Montreal, Quebec, Canada |
Area served | Global |
| Revenue | US$46.8M |
| Website | workjam.com |
WorkJam Inc. is a Canadian technology company that develops a mobile-first digital workplace and workforce management software. Founded in Canada in 2014, WorkJam is an employee communication app that allows headquarters to interact with staff in stores, in the field or anywhere that doesn't include a desk.
WorkJam Inc. is a Canadian software company based in Montreal, Canada, that supplies a mobile-first digital workplace for employees in the field, in-store and any other non-office ___location. The company was founded in 2014 by Steve Kramer[1] and has raised $167M over 5 rounds of funding[2]. In 2023, Time Magazine named it one of the 100 most influential companies in the world[3].
The company provides cloud-based solutions for frontline employee scheduling, internal communications, task management, and onboarding.
WorkJam operates internationally with offices and clients in North America, Europe, Asia, and Australia.
History
WorkJam was founded in 2014 by Steven Kramer, Joshua Ostrega and Mark Sadegursky[4] with the goal of addressing inefficiencies in hourly workforce scheduling and communications to improve the working lives of frontline employees.
In 2017, WorkJam closed a $12 million growth investment round with backing from Lerer Hippeau Ventures, Blumberg Capital, Founder Collective, and NovelTMT. This funding was intended to enhance the mobile platform and accelerate global expansion.[5]
The company continued to grow, and in January 2019, WorkJam acquired Peerio Technologies, a secure employee communication software provider, to enhance the security of its digital workplace platform.[6]
In April 2020, WorkJam announced it had secured $50 million in a Series C funding round.[7]
The round was led by Inovia Capital with participation from existing investors.[8]
This investment was aimed at product innovation, geographic expansion, and potential acquisitions. By this time, WorkJam's platform was being used by 1.5 million frontline employees across 35 countries.[9]
WorkJam continued its growth trajectory, and by August 2021, the company had raised an additional $35 million in growth financing from Silver Lake Waterman.[10]
In November 2022, WorkJam secured another $50 million in a Series D [round], co-led by Inovia Capital and Fonds de solidarité FTQ, valuing the company at over $500 million.[11]
This capital was earmarked for expansion in Europe, Southeast Asia, Latin America, and the United States.
In July 2024, the company announced a $20 million investment from Export Development Canada (EDC) to further expand its international operations.[12]
Today, WorkJam is recognized as a leader in the digital frontline workplace, serving major brands like [Eagle Outfitters], Circle K, [[1]], and Starbucks. The platform is available in over 45 languages and is used by millions of hourly workers and other frontline employees in over 50 countries.
Acquisitions
- January 2019: Peerio, a communications software provider[13]
- February 2020: Forge, an on-demand staffing platform
Platform
WorkJam operates on a software-as-a-service (SaaS) model, with pricing typically based on a per-user, per-month subscription fee.
WorkJam's platform consolidates a wide range of functionalities into a single mobile and web application, organized into modules that address key aspects of the [lifecycle]. These modules are interconnected to create a unified experience and include:
Task Management: Enables organizations to assign, track, and report on tasks for frontline teams, ensuring consistent execution and compliance.
Scheduling & Shift Management: Provides advanced scheduling tools, including open shift marketplaces and shift swapping, which allow for greater flexibility and employee autonomy.
Communication: Offers secure, targeted communication channels, including messaging, newsfeeds, and surveys, to keep employees informed and engaged.
Training & Development: Delivers micro-learning and training content directly to employees' mobile devices, facilitating continuous skill development and onboarding.
Recognition & Rewards: Allows for peer-to-peer and manager-to-employee recognition to boost morale and reinforce desired behaviors.
Analytics & Insights: Provides real-time data and reporting on employee productivity, engagement, and operational compliance, enabling data-driven decision-making.
The WorkJam platform is built on a modern, mobile-first architecture and provides open APIs to integrate with existing enterprise systems such as Human Capital Management (HCM), Workforce Management (WFM), and payroll systems. While the specific scripting languages are proprietary, the platform is designed for extensibility and interoperability within a customer's existing technology ecosystem.
- ^ "Digital tools help companies retain hourly workers, WorkJam CEO says". Fast Company. ASSOCIATED PRESS. 10-02-2024. Retrieved 27 August 2025.
{{cite news}}: Check date values in:|date=(help) - ^ "WorkJam Funding, Valuation & Revenue". CB Insights. CB Insights. Retrieved 27 August 2025.
- ^ Van Houten, Alison (June 21, 2023). "TIME100 Most Influential Companies 2023 WorkJam Frontline flexibility". Time Magazine. Retrieved 27 August 2025.
- ^ D'Innocenzio, Anne (September 30, 2024). "Companies are 'ever-boarding' to constantly train workers, keep them flexible, and hire less". Fortune. Retrieved 27 August 2025.
- ^ "WorkJam Closes $12m Growth Investment Round". Finsmes. March 1, 2017. Retrieved 27 August 2025.
- ^ Kirkwood, Isabelle (January 14, 2019). "WorkJam acquires secure chat platform Peerio". betakit. Retrieved 27 August 2025.
- ^ Riley, Duncan (April 6, 2020). "Digital workplace solutions provider WorkJam raises $50M". silicon Angle.
- ^ Baker, Annie (Apr 7, 2020). "Digital Workplace Frontline Employee Solutions Company WorkJam Raises $50 Million". Pulse 2.0. Retrieved 27 August 2025.
- ^ Riley, Duncan (April 6, 2020). "Digital workplace solutions provider WorkJam raises $50M". silicon Angle.
- ^ "WorkJam Revenue and Competitors". Growjo. Retrieved 27 August 2025.
- ^ Simpson, Meagan (November 22, 2022). "WorkJam closes $50 million USD round co-led by Inovia, Fonds FTQ". betakit. Retrieved 27 August 2025.
- ^ Aloha Villamor, Kay (August 1st, 2024). "WorkJam Secures $20 Million Investment". The SaaS News. Retrieved 27 August 2025.
{{cite news}}: Check date values in:|date=(help) - ^ Wassel, Bryan (January 22, 2019). "WorkJam Acquires Peerio Technologies To Add More Secure Messaging". Retail Touchpoints. Retrieved 27 August 2025.
- ^ Taylor, Glenn (February 19, 2020). "Workjam Acquires On-Demand Staffing Platform". Retail Touchpoints. Retrieved 27 August 2025.