Contact Center AI Insights API

Service: contactcenterinsights.googleapis.com

The Service name contactcenterinsights.googleapis.com is needed to create RPC client stubs.

google.cloud.contactcenterinsights.v1.ContactCenterInsights

Methods
AppealAssessment Appeal an Assessment.
BulkAnalyzeConversations Analyzes multiple conversations in a single request.
BulkDeleteConversations Deletes multiple conversations in a single request.
BulkDeleteFeedbackLabels Delete feedback labels in bulk using a filter.
BulkDownloadFeedbackLabels Download feedback labels in bulk from an external source.
BulkUploadFeedbackLabels Upload feedback labels from an external source in bulk.
CalculateIssueModelStats Gets an issue model's statistics.
CalculateStats Gets conversation statistics.
CreateAnalysis Creates an analysis.
CreateAnalysisRule Creates a analysis rule.
CreateAssessment Create Assessment.
CreateAssessmentRule Creates an assessment rule.
CreateAuthorizedView Create AuthorizedView
CreateAuthorizedViewSet Create AuthorizedViewSet
CreateConversation Creates a conversation.
CreateFeedbackLabel Create feedback label.
CreateIssue Creates an issue.
CreateIssueModel Creates an issue model.
CreateNote Create Note.
CreatePhraseMatcher Creates a phrase matcher.
CreateQaQuestion Create a QaQuestion.
CreateQaQuestionTag Creates a QaQuestionTag.
CreateQaScorecard Create a QaScorecard.
CreateQaScorecardRevision Creates a QaScorecardRevision.
CreateView Creates a view.
DeleteAnalysis Deletes an analysis.
DeleteAnalysisRule Deletes a analysis rule.
DeleteAssessment Delete an Assessment.
DeleteAssessmentRule Deletes an assessment rule.
DeleteAuthorizedView Deletes an AuthorizedView.
DeleteAuthorizedViewSet Deletes an AuthorizedViewSet.
DeleteConversation Deletes a conversation.
DeleteFeedbackLabel Delete feedback label.
DeleteIssue Deletes an issue.
DeleteIssueModel Deletes an issue model.
DeleteNote Deletes a Note.
DeletePhraseMatcher Deletes a phrase matcher.
DeleteQaQuestion Deletes a QaQuestion.
DeleteQaQuestionTag Deletes a QaQuestionTag.
DeleteQaScorecard Deletes a QaScorecard.
DeleteQaScorecardRevision Deletes a QaScorecardRevision.
DeleteView Deletes a view.
DeployIssueModel Deploys an issue model.
DeployQaScorecardRevision Deploy a QaScorecardRevision.
ExportInsightsData Export insights data to a destination defined in the request body.
ExportIssueModel Exports an issue model to the provided destination.
FinalizeAssessment Finalize an Assessment.
GetAnalysis Gets an analysis.
GetAnalysisRule Get a analysis rule.
GetAssessment Get Assessment.
GetAssessmentRule Get an assessment rule.
GetAuthorizedView Get AuthorizedView
GetAuthorizedViewSet Get AuthorizedViewSet
GetConversation Gets a conversation.
GetEncryptionSpec Gets ___location-level encryption key specification.
GetFeedbackLabel Get feedback label.
GetIssue Gets an issue.
GetIssueModel Gets an issue model.
GetPhraseMatcher Gets a phrase matcher.
GetQaQuestion Gets a QaQuestion.
GetQaQuestionTag Gets a QaQuestionTag.
GetQaScorecard Gets a QaScorecard.
GetQaScorecardRevision Gets a QaScorecardRevision.
GetSettings Gets project-level settings.
GetView Gets a view.
ImportIssueModel Imports an issue model from a Cloud Storage bucket.
IngestConversations Imports conversations and processes them according to the user's configuration.
InitializeEncryptionSpec Initializes a ___location-level encryption key specification.
ListAllFeedbackLabels List all feedback labels by project number.
ListAnalyses Lists analyses.
ListAnalysisRules Lists analysis rules.
ListAssessmentRules Lists assessment rules.
ListAssessments List Assessments.
ListAuthorizedViewSets List AuthorizedViewSets
ListAuthorizedViews List AuthorizedViewSets
ListConversations Lists conversations.
ListFeedbackLabels List feedback labels.
ListIssueModels Lists issue models.
ListIssues Lists issues.
ListNotes List Notes.
ListPhraseMatchers Lists phrase matchers.
ListQaQuestionTags Lists the question tags.
ListQaQuestions Lists QaQuestions.
ListQaScorecardRevisions Lists all revisions under the parent QaScorecard.
ListQaScorecards Lists QaScorecards.
ListViews Lists views.
PublishAssessment Publish an Assessment.
QueryMetrics Query metrics.
QueryPerformanceOverview Generates a summary of predefined performance metrics for a set of conversations.
SearchAuthorizedViews SearchAuthorizedViewSets
TuneQaScorecardRevision Fine tune one or more QaModels.
UndeployIssueModel Undeploys an issue model.
UndeployQaScorecardRevision Undeploy a QaScorecardRevision.
UpdateAnalysisRule Updates a analysis rule.
UpdateAssessmentRule Updates an assessment rule.
UpdateAuthorizedView Updates an AuthorizedView.
UpdateAuthorizedViewSet Updates an AuthorizedViewSet.
UpdateConversation Updates a conversation.
UpdateFeedbackLabel Update feedback label.
UpdateIssue Updates an issue.
UpdateIssueModel Updates an issue model.
UpdateNote Update Note.
UpdatePhraseMatcher Updates a phrase matcher.
UpdateQaQuestion Updates a QaQuestion.
UpdateQaQuestionTag Updates a QaQuestionTag.
UpdateQaScorecard Updates a QaScorecard.
UpdateSettings Updates project-level settings.
UpdateView Updates a view.
UploadConversation Create a long-running conversation upload operation.

google.cloud.contactcenterinsights.v1alpha1.ContactCenterInsights

Methods
AppealAssessment Appeal an Assessment.
BulkAnalyzeConversations Analyzes multiple conversations in a single request.
BulkDeleteConversations Deletes multiple conversations in a single request.
BulkDeleteFeedbackLabels Delete feedback labels in bulk using a filter.
BulkDownloadFeedbackLabels Download feedback labels in bulk from an external source.
BulkUploadFeedbackLabels Upload feedback labels from an external source in bulk.
CalculateIssueModelStats Gets an issue model's statistics.
CalculateStats Gets conversation statistics.
CreateAnalysis Creates an analysis.
CreateAnalysisRule Creates a analysis rule.
CreateAssessment Create Assessment.
CreateAssessmentRule Creates an assessment rule.
CreateAuthorizedView Create AuthorizedView
CreateAuthorizedViewSet Create AuthorizedViewSet
CreateConversation Creates a conversation.
CreateFeedbackLabel Create feedback label.
CreateIssue Creates an issue.
CreateIssueModel Creates an issue model.
CreateNote Create Note.
CreatePhraseMatcher Creates a phrase matcher.
CreateQaQuestion Create a QaQuestion.
CreateQaQuestionTag Creates a QaQuestionTag.
CreateQaScorecard Create a QaScorecard.
CreateQaScorecardRevision Creates a QaScorecardRevision.
CreateView Creates a view.
DeleteAnalysis Deletes an analysis.
DeleteAnalysisRule Deletes a analysis rule.
DeleteAssessment Delete an Assessment.
DeleteAssessmentRule Deletes an assessment rule.
DeleteAuthorizedView Deletes an AuthorizedView.
DeleteAuthorizedViewSet Deletes an AuthorizedViewSet.
DeleteConversation Deletes a conversation.
DeleteFeedbackLabel Delete feedback label.
DeleteIssue Deletes an issue.
DeleteIssueModel Deletes an issue model.
DeleteNote Deletes a Note.
DeletePhraseMatcher Deletes a phrase matcher.
DeleteQaQuestion Deletes a QaQuestion.
DeleteQaQuestionTag Deletes a QaQuestionTag.
DeleteQaScorecard Deletes a QaScorecard.
DeleteQaScorecardRevision Deletes a QaScorecardRevision.
DeleteView Deletes a view.
DeployIssueModel Deploys an issue model.
DeployQaScorecardRevision Deploy a QaScorecardRevision.
ExportInsightsData Export insights data to a destination defined in the request body.
ExportIssueModel Exports an issue model to the provided destination.
FinalizeAssessment Finalize an Assessment.
GetAnalysis Gets an analysis.
GetAnalysisRule Get a analysis rule.
GetAssessment Get Assessment.
GetAssessmentRule Get an assessment rule.
GetAuthorizedView Get AuthorizedView
GetAuthorizedViewSet Get AuthorizedViewSet
GetConversation Gets a conversation.
GetEncryptionSpec Gets ___location-level encryption key specification.
GetFeedbackLabel Get feedback label.
GetIssue Gets an issue.
GetIssueModel Gets an issue model.
GetPhraseMatcher Gets a phrase matcher.
GetQaQuestion Gets a QaQuestion.
GetQaQuestionTag Gets a QaQuestionTag.
GetQaScorecard Gets a QaScorecard.
GetQaScorecardRevision Gets a QaScorecardRevision.
GetSettings Gets project-level settings.
GetView Gets a view.
ImportIssueModel Imports an issue model from a Cloud Storage bucket.
IngestConversations Imports conversations and processes them according to the user's configuration.
InitializeEncryptionSpec Initializes a ___location-level encryption key specification.
ListAllFeedbackLabels List all feedback labels by project number.
ListAnalyses Lists analyses.
ListAnalysisRules Lists analysis rules.
ListAssessmentRules Lists assessment rules.
ListAssessments List Assessments.
ListAuthorizedViewSets List AuthorizedViewSets
ListAuthorizedViews List AuthorizedViewSets
ListConversations Lists conversations.
ListFeedbackLabels List feedback labels.
ListIssueModels Lists issue models.
ListIssues Lists issues.
ListNotes List Notes.
ListPhraseMatchers Lists phrase matchers.
ListQaQuestionTags Lists the question tags.
ListQaQuestions Lists QaQuestions.
ListQaScorecardRevisions Lists all revisions under the parent QaScorecard.
ListQaScorecards Lists QaScorecards.
ListViews Lists views.
PublishAssessment Publish an Assessment.
QueryMetrics Query metrics.
QueryPerformanceOverview Generates a summary of predefined performance metrics for a set of conversations.
SearchAuthorizedViews SearchAuthorizedViewSets
TuneQaScorecardRevision Fine tune one or more QaModels.
UndeployIssueModel Undeploys an issue model.
UndeployQaScorecardRevision Undeploy a QaScorecardRevision.
UpdateAnalysisRule Updates a analysis rule.
UpdateAssessmentRule Updates an assessment rule.
UpdateAuthorizedView Updates an AuthorizedView.
UpdateAuthorizedViewSet Updates an AuthorizedViewSet.
UpdateConversation Updates a conversation.
UpdateFeedbackLabel Update feedback label.
UpdateIssue Updates an issue.
UpdateIssueModel Updates an issue model.
UpdateNote Update Note.
UpdatePhraseMatcher Updates a phrase matcher.
UpdateQaQuestion Updates a QaQuestion.
UpdateQaQuestionTag Updates a QaQuestionTag.
UpdateQaScorecard Updates a QaScorecard.
UpdateSettings Updates project-level settings.
UpdateView Updates a view.
UploadConversation Create a long-running conversation upload operation.

google.iam.v1.IAMPolicy

Methods

google.longrunning.Operations

Methods
CancelOperation Starts asynchronous cancellation on a long-running operation.
GetOperation Gets the latest state of a long-running operation.
ListOperations Lists operations that match the specified filter in the request.