Microsoft Authenticator

Authenticator not sending code on app

Can you please help? I have a work email I'm trying to use to login to Outlook. The work email was created through my ___domain (godaddy) and I was able to sign in on outlook prior to getting a new phone. Every time I try to login (with my work email) in…

new phone number

I need to update my phone number on the authenticated app. I'm locked out of my work email bc it wants me to verify my info but I also have a new phone and I haven't logged into it yet. How do I update my phone number?

Setting up authenticator for work account

I'm trying to set up my work Microsoft account. It won't allow me to login until i get the authentication code through the authentication app. I downloaded app. And attempted to set up my work account in it but it keeps asking for a code to sign in but…

Will all the passwords stored by the authenticator (including those in the app) be transferred to Edge?

Hello. I saw the notification that the authenticator will stop storing passwords. The notice said that all passwords stored in the authenticator would be backed up to the edge through account synchronization. Is it only synchronizing the password stored…

Eu acabei resetando meu celular e eu usava o Microsoft Authenticator no Instagram, quando eu instalei o aplicativo de volta, e entrei com minha conta, eu não tinha mais minhas contas antes registradas, e agora não consigo entrar no Instagram,

Eu resetei meu celular e perdi o acesso as contas antigas que eu tinha salvas no authenticator, agora não consigo logar nas minhas contas como Instagram e etc

6 digit code not working

I logged into the authenticator app with my work email, and when I receive the six digit code, I input it into a work app and it does not work.

How to switch Authenticator app from old phone to a new phone without removing accounts already on new phone.

I am aware that one can move accounts on Microsoft Authenticator across from an old device to a new device by backing up the old phone's data to the cloud, and then selecting "Restore from backup" when opening the Microsoft Authenticator app…

Transfer old Authenticator Information

I had to get a new phone and could not access my old phone. Is there a way to recover the authenticator information from an old phone? I'm not sure that I had the backup (and doubt if it is not a default setting).

Can't access school account through authenticator app after getting new phone

I have recently changed my phone, and no longer have my old phone. I am having difficulty logging into my college Microsoft account as it keeps saying to verify through the authenticator app, however there is no codes or verifications being sent to my…

How to switch Authenticator app from old phone to a new phone

I recently switched phones and now my Authenticator app won’t work. It still works on my old phone but not my new one. How do I fix this?

Microsoft Authenticator

Estou sem acesso à minha conta!!! Tive que entrar por outra conta para fazer a reclamação aqui. Toda vez que tento entrar, é solicitado o código do microsoft authenticator. Aí baixei o aplicativo, mas quando tento fazer login, me pede esse mesmo código.…

Authenticator app not sending code to my email

I have recently changed phones. I need to log in to an account with a TOTP from Microsoft Authenticator. When I try to log in to Microsoft Authenticator with my Outlook email address, it says that it has sent a code to my Outlook email. It hasn't. I can…

Unique administrator account cannot be authenticated when logging in to Microsoft 365 related services, you need to re-apply for two-step authentication.

Unable to restore data of authenticator on new device

I have a new phone and when accessing the authenticator app and selecting the restore data option I do not receive the code via text or email. Please advise how I can get my information back. Thank you.

Unable to acquire authorization token (ConnectionDlg.AadInteractiveAuthProvider) with "Azure Active Directoy - Universal with MFA" to Azure SQL server when SSMS is run as my privileged account

This works fine from another system, or if I log on to the laptop directly with my privileged account. I need to run SSMS as my privileged account, because that's the only account that has been authorized to connect to our Azure SQL servers &…

My codes and accounts have disappeared from the authenticator app

After resetting my iphone, the accounts and codes that usually pop up in the authenticator app. what can i do?

I cannot backup my account since no verification code is being sent to my mail, what can I do?

I cannot backup my account since no verification code is being sent to my mail, what can I do? it never arrives so I am not getting any further.

Authentication Errors After Office 365 Update

After updates, some users experience authentication errors (e.g., error 1001) when updating Office 365 applications. These issues have persisted for extended periods, with support cases remaining open for months without resolution. 

How to fix issue didn't get approve request

I didn't get approve request to login can u fix the issue

Request for Assistance Accessing Root Tenant Account - Prosyntax Information Projects

Dear Microsoft Support Team,  I hope this message finds you well.  I am currently experiencing difficulties accessing my Root Tenant account. I encounter issues with my mobile device that was registered for Multi-Factor Authentication (MFA), and since…