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Hello @mikejmnez Thanks for writing in. Our team is looking into this. In the meantime, we recommend users use AppEEARS (https://appeears.earthdatacloud.nasa.gov/) to access the MOD13Q1 data and, as you noted, Earthdata Search to access the MOD13C1 dataset. Thanks -- Danielle

Hello @diomedea36 Could you please let us know which exact dataset you are trying to download, we have a couple of PAR options such as MCD18A2, and which tool you are using? That will help us tag your post with the correct team so they can help you.

hello @martinkeller We just saw your ticket was transferred over to us this morning, Brett will follow up with you there but yes, this is related.

Glad to hear you were able to make it work with the polygon feature. Please let us know if you run into any other issues or have any additional questions. Thanks -- Danielle

Hello dexterhlocke Thanks for writing in. Here is the advice we had for the previous poster "Several of us had the same issue but then unpacked it and zipped it back up and it worked. Could you give it a try and let us know how it goes." Please try that first and if that does not work, the...

Hello lampros_earthdata We recently had an unplanned outage during this time: https://www.earthdata.nasa.gov/data/alerts-outages/lp-daac-unplanned-data-outage-06-10-2025-resolved we are working with the HLS team to be able to provide the HLS data acquired during the outage soon. I will post an updat...

hello @gosuser apologies for not following up on this post. I believe the issue was resolved later that day but please let me know if you are still having issues. Thanks -- Danielle

Just closing the loop on this post, these data were made available later. Please let us know if you are still seeing any missing May data. Please note we did have a Data Outage from June 1 - 14 and are working on backfilling the data for June.

Just closing this loop on this ticket, these data were made available later.

The LP DAAC migrated to the new Earthdata website on June 18, 2025. As part of that process, the majority of our content is now discoverable on the LP DAAC page under the Centers menu on the new website. Below we will focus on how to navigate to the LP DAAC center page to access data, tools, news, a...