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Hi Danielle,

Thanks for your response and I am looking forward to your further detailed response.

Cheers,
Jw

Dear Sir or Madam, The Algorithm Theoretical Basis Document (website: https://www.earthdata.nasa.gov/data/catalog/lpcloud-gedi01-b-002#documents-and-resources) has indicated that "elevation_bin0" and "elevation_lastbin" of Level1B dataset have been processed with geophysical corr...

Hi, Brett,

I think maybe it was related with cloud access issue. Luckily, this issue only lasted about four hours and after that I could download GEDI Level-2A files again.

Thanks for your reply.

Cheers,
Jw

Hi, Sir or Madam, I encounter an issue when downloading GEDI Level-2A dataset with harmony spatial subsetter. Earthdata Download application is stuck and cannot download any file anymore. I have also tried to download file directly from "download status" webpage, but it also failed with er...

Starting a new download job does work (see attachment "GEDI_Level2A_new_download_job_status.png"), thanks again for your help!

Cheers,
Jw

Thanks for your response. I have done as you have suggested, clicking "Download Status and History" and current problematic download job showing there in the second place (see attachment "back_to_download_history.png"). Afterwards, I click the second "GEDI L2A ..." down...

May I ask is there any solution about how to cope with this issue currently?

Thanks again for your kindness and reply. I do check Harmony jobs with your provided links and statuses of both them are completed as you have indicated (see attachments). This current account was created just two days ago because another account encounters the same issue (Please note that I AM NOT ...

Hi, Danielle, Thanks for your reply. Unfortunately, the issue is still there (still 40% in progress) and it never continues even after about twenty hours. I have uploaded a screen-capture picture (attachments: earthdata_download_status.png) to display current state of GEDI Level-2A processing. Thank...

Dear Sir or Madam, Today I am facing an issue related with downloading GEDI Level-2A dataset via harmony spatial subsetter method. This issue did not exist in the last three weeks. Issue detail: Download status page of web browser displays data is in progress, but it stops continuing for three hours...