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Thank you Tommy,
now nc files and corresponding pngs are in all the three VIIRS subscriptions I made.
Chiara

Tommy,thank you for your reply, I had already done what you suggest, but after I save the new settings I get pale signs for the flag of Level 2 ocean color, and the Extract data to region box appears flagged even if I did not do that. Some of the Extracted map images (png) boxes are also flagged.In ...

Hello, I would like to get both png and nc L2 VIIRS files by those subscriptions:ftp://samoa.gsfc.nasa.gov/subscriptions/VIIRS/XM/lapucci/2962/ ftp://samoa.gsfc.nasa.gov/subscriptions/VIIRS/XM/lapucci/2963/ftp://samoa.gsfc.nasa.gov/subscriptions/VIIRS/XM/lapucci/2964/ but apparently I only get pngs....

Thank you Tommy!
Chiara

Tommy,thank you for your quick reply, I have just modified the ID settings.The emails I was supposed to receive were not filtered as spam.I have another question for you: I am having troubles requesting data by the level 1 and 2 browser page (https://oceancolor.gsfc.nasa.gov/cgi/browse.pl?sen=am), I...

Hi Toby and all,I am experiencing the same problems mentioned by Toby, in fact last July I requested three subscriptions for VIIRS data (Request ID 2962, 2963, 2964)  but I haven't received any confirmation emails and I can't find my name in the VIIRS folder (ftp://samoa.gsfc.nasa.gov/s...