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Hi Amit, Apologies for not addressing all aspects of your problem! I'll try to do so now. ATL13 data retrieval can definitely be frustrating. I understand that you are using our python script found off the bottom of https://nsidc.org/data/data-access-tool/ATL13/versions/6 to retrieve the data, right...

Hi Amit, I want to do a quick check that your extended bounding box really is much larger than you think necessary. It is an odd situation, so I'll try to explain it with the attached image. What you're seeing in OpenAltimetry (OA) is the truth: there is a RGT going across Pigeon Lake with ATL13 dat...

Were you, by any chance, using a script to CMR with a scroll=true query? If so, there had been an issue where scroll queries were returning incomplete data as opposed to failing when the requests were overloading the system. A fix for this was implemented last week. Are you now getting the correct r...

Hi Amit, Apologies for not seeing this question until now. You've mentioned that you have used https://openaltimetry.earthdatacloud.nasa.gov/data/ to confirm that there is ATL13 data available in your bounding box region, which is great as it is a useful tool for discovering the presence of data in ...

Hi Amy, Yes! Both of these data sets will be available on the cloud. No specific date is set for their cloud availability, but the expectation is for it to happen in the next few months. If you have subscribed to updates for this data set (see the "subscribe" button on the data set's landi...