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Thank you for the update and for prioritizing the issue. We understand there’s little we can do on our end, so we’ll wait for the services to recover. We hope for a quick resolution and wish you the best in addressing the problem. Once it’s resolved, we would appreciate being informed and are happy ...

We are encountering an issue during the MODIS L1A to L1C processing. The main error is due to a connection failure when trying to download necessary files from the NASA OBPG server (host='oceandata.sci.gsfc.nasa.gov', port=443), resulting in missing ancillary files required for GEO creation. This le...