LAADS DAAC is responding slowly

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gatrololta
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Joined: Sat Feb 22, 2025 2:05 pm America/New_York
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Re: LAADS DAAC is responding slowly

by gatrololta » Mon Mar 03, 2025 12:57 pm America/New_York

Hi,

I'm also facing the same issue. The ordering process gets stuck at 85% and doesn't complete. I have tried multiple troubleshooting steps, but nothing works:

Cleared cache and history
Tried different browsers and devices
Used 2-3 different email accounts, but the issue remains
I even tested with another account, but the issue is still there.

It seems like this problem is not related to my account alone. Could you please check if there is a system-wide issue?

I've attached a screenshot (PDF) showing the problem.

Thanks for your support!
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Screenshot 2025-03-03 225033.pdf
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User Services
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Re: LAADS DAAC is responding slowly

by LAADS_UserServices_M » Mon Mar 03, 2025 3:14 pm America/New_York

@gatrololta, All LAADS systems are working nominally. Send your search query for us to investigate?
Regards,
LAADS User Services
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