The MOD13Q1 (61) order has been in a prolonged waiting state.
The MOD13Q1 (61) order has been in a prolonged waiting state.
Several files in the MOD13Q1 (61) dataset I requested (including post-processing steps) remain stuck in "pending" status and have not been successfully processed. The order numbers are: 502352799, 502352796, 502351600, and 502349316.
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Re: The MOD13Q1 (61) order has been in a prolonged waiting state.
All four of your orders, submitted between April 1 and 11, are still processing and are in post processing queue with orders from all other users who submitted their orders before your orders. Resources to perform post-processing are limited and these limited resources are used to process thousands of orders received from other users. Your orders will be processed on their turn, and you will receive email notices once complete. Your orders are:
OrderId | SubmitTime
-----------+----------------------------
502349316 | 2025-04-01 02:15:12.052699
502351600 | 2025-04-08 00:58:31.75629
502352796 | 2025-04-11 02:03:15.660666
502352799 | 2025-04-11 02:11:39.994088
OrderId | SubmitTime
-----------+----------------------------
502349316 | 2025-04-01 02:15:12.052699
502351600 | 2025-04-08 00:58:31.75629
502352796 | 2025-04-11 02:03:15.660666
502352799 | 2025-04-11 02:11:39.994088
Regards,
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