Issue Downloading Aqua MODIS Level-2 Ocean Color (OC) Data, Version 2022.0

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oscar_holon
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Joined: Tue Mar 08, 2022 11:25 am America/New_York
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Issue Downloading Aqua MODIS Level-2 Ocean Color (OC) Data, Version 2022.0

by oscar_holon » Fri May 23, 2025 9:55 am America/New_York

Hello,
I’ve been experiencing issues when trying to download the Aqua MODIS Level-2 Regional Ocean Color (OC) Data, version 2022.0 for several days. I would appreciate it if you could check whether there is any known problem with accessing this dataset.
Additional details:
Date and time of the most recent attempt: [19-21 May]
Data product: MODIS Aqua Level-2 Ocean Color (OC), version 2022.0
Access method: Web browser
Application used: Earthdata Search portal

Observed error: The status of the download shows “running with error”. This issue does not occur with other Aqua MODIS products, such as Sea Surface Temperature (SST) data.

Any guidance or confirmation of a known issue with this product or download service would be greatly appreciated.

Best regards,
OScar

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carlsopr
Posts: 8
Joined: Mon Mar 04, 2013 1:10 pm America/New_York
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Re: Issue Downloading Aqua MODIS Level-2 Ocean Color (OC) Data, Version 2022.0

by carlsopr » Fri May 23, 2025 10:24 am America/New_York

I have also had problems downloading subsets of this dataset using Harmony and the PODAAC L2 Cloud Subsetter. However, no problem at all downloading whole granules. As you pointed out, the "processing with errors" message is probably a useful diagnostic.

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