cannot download from the order

[zxc_manchester]

Hi, Sir, I have order some data (eg. 502378084, 502378085,.....), But now there is a situation where it cannot be downloaded by weget again. what is problem that, could you help me resolve it.

Best wishes!

[LAADS-EDL_UserServices_M]

You have 19 active orders that can be downloaded. You mentioned you cannot download your orders what is the issue?
We tried one of your order with our EDL token and were able to download without any issue, see:
wget command:
wget -e robots=off -m -np -R .html,.tmp -nH --cut-dirs=3 "https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502378084/" --header "Authorization: Bearer INSERT_EDL_TOKEN_HERE" -P .

Add you EDL token and run as:

% wget -e robots=off -m -np -R .html,.tmp -nH --cut-dirs=3 "https://ladsweb.modaps.eosdis.nasa.gov/ archive/orders/502378084/" --header "Authorization: Bearer eyJ0eXAiOiJKV1QiLCJvcmlnaW4iOiJFYXJ0aGRhdGEgTG9naW4iL ...nYvnMZk7Six23mDkA7RAQ" -P .
--2025-07-03 09:17:06-- https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502378084/
Resolving ladsweb.modaps.eosdis.nasa.gov (ladsweb.modaps.eosdis.nasa.gov)... 198.118.194.40
Connecting to ladsweb.modaps.eosdis.nasa.gov (ladsweb.modaps.eosdis.nasa.gov)|198.118.194.40|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 568954 (556K) [text/html]
Saving to: './index.html.tmp'

index.html.tmp 100%[===========================================>] 555.62K --.-KB/s in 0.03s

Last-modified header missing -- time-stamps turned off.
2025-07-03 09:17:08 (16.1 MB/s) - './index.html.tmp' saved [568954/568954]

Removing ./index.html.tmp since it should be rejected.

--2025-07-03 09:17:08-- https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502378084/checksums_502378084
Reusing existing connection to ladsweb.modaps.eosdis.nasa.gov:443.
HTTP request sent, awaiting response... 200 OK
Length: 63665 (62K) [text/html]
Saving to: './checksums_502378084'

checksums_502378084 100%[===========================================>] 62.17K --.-KB/s in 0.004s

Last-modified header missing -- time-stamps turned off.
2025-07-03 09:17:08 (16.9 MB/s) - './checksums_502378084' saved [63665/63665]

--2025-07-03 09:17:08-- https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502378084/MOD03.A2000155.1135.061 .2017173074347.hdf
Reusing existing connection to ladsweb.modaps.eosdis.nasa.gov:443.
HTTP request sent, awaiting response... 200 OK
Length: 31516902 (30M) [application/octet-stream]
Saving to: './MOD03.A2000155.1135.061.2017173074347.hdf'

MOD03.A2000155.1135.061.201 100%[===========================================>] 30.06M 67.5MB/s in 0.4s

2025-07-03 09:17:09 (67.5 MB/s) - './MOD03.A2000155.1135.061.2017173074347.hdf' saved [31516902/31516902]

--2025-07-03 09:17:09-- https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502378084/MOD03.A2000258.1140.061 .2017174231150.hdf
Reusing existing connection to ladsweb.modaps.eosdis.nasa.gov:443.
HTTP request sent, awaiting response... 200 OK
Length: 30966595 (30M) [application/octet-stream]
Saving to: './MOD03.A2000258.1140.061.2017174231150.hdf'

MOD03.A2000258.1140.061.201 100%[===========================================>] 29.53M 17.5MB/s in 1.7s

2025-07-03 09:17:17 (17.5 MB/s) - './MOD03.A2000258.1140.061.2017174231150.hdf' saved [30966595/30966595]

--2025-07-03 09:17:17-- https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502378084/MOD03.A2000259.1220.061 .2017174232139.hdf
Reusing existing connection to ladsweb.modaps.eosdis.nasa.gov:443.
HTTP request sent, awaiting response... 200 OK
Length: 28909218 (28M) [application/octet-stream]
Saving to: './MOD03.A2000259.1220.061.2017174232139.hdf'

MOD03.A2000259.1220.061.201 100%[===========================================>] 27.57M 32.5MB/s in 0.8s

2025-07-03 09:17:18 (32.5 MB/s) - './MOD03.A2000259.1220.061.2017174232139.hdf' saved [28909218/28909218]

--2025-07-03 09:17:18-- https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502378084/MOD03.A2000260.1125.061 .2017174233347.hdf
Reusing existing connection to ladsweb.modaps.eosdis.nasa.gov:443.
HTTP request sent, awaiting response... 200 OK
Length: 33986095 (32M) [application/octet-stream]
Saving to: './MOD03.A2000260.1125.061.2017174233347.hdf'

MOD03.A2000260.1125.061.201 100%[===========================================>] 32.41M 51.2MB/s in 0.6s

2025-07-03 09:17:19 (51.2 MB/s) - './MOD03.A2000260.1125.061.2017174233347.hdf' saved [33986095/33986095]

--2025-07-03 09:17:19-- https://ladsweb.modaps.eosdis.nasa.gov/archive/orders/502378084/MOD03.A2000268.1215.061 .2017175004114.hdf
Reusing existing connection to ladsweb.modaps.eosdis.nasa.gov:443.
HTTP request sent, awaiting response... ^C

Saved as:
% ls
. MOD03.A2000155.1135.061.2017173074347.hdf MOD03.A2000259.1220.061.2017174232139.hdf checksums_502378084
.. MOD03.A2000258.1140.061.2017174231150.hdf MOD03.A2000260.1125.061.2017174233347.hdf

[zxc_manchester]

Thanks for your reply to much

It can download now, In fact, I don't know why not download at that time, and I also try several times. It seems exists like this problem before.

Thanks a lot