open earthdata download does not work

[shambakey1]

Hi

I'm using Earthdata Search to experimentally download ocean sea surface temperature for one day (09/01/2025) for a colleague of mine. I'm using Linux Mint, with chrome browser. I chose one collection with 2 granules:

- https://archive.podaac.earthdata.nasa.gov/podaac-ops-cumulus-protected/MUR-JPL-L4-GLOB-v4.1/20250902090000-JPL-L4_GHRSST-SSTfnd-MUR-GLOB-v02.0-fv04.1.nc
- https://archive.podaac.earthdata.nasa.gov/podaac-ops-cumulus-protected/MUR-JPL-L4-GLOB-v4.1/20250901090000-JPL-L4_GHRSST-SSTfnd-MUR-GLOB-v02.0-fv04.1.nc

When I click the "Download Files" button to download all files, it simply displays a message about opening the Earthdata download (which I'm already using and signed in to). I have to download each file individually (or maybe use the provided script, which is not a suitable solution for my colleague). I wonder how to solve this problem?

Regards

[fartblossom]

have you tried switching browsers? I'm not having issues in ubuntu 24.04 in firefox but was having that issue in chrome... i know you said you're on mint but they are both debian based so it may be worth a shot...

[mgangl]

If you're inclined, you can try using the data subscriber or data downloader.

https://github.com/podaac/data-subscriber
https://podaac.github.io/tutorials/quarto_text/DataSubscriberDownloader.html

Code: Select all

podaac-data-downloader -c MUR-JPL-L4-GLOB-v4.1 -d ./data --start-date 2002-05-31T21:00:00Z --end-date 2002-06-07T21:00:00Z -e .nc