SysAid Technologies (formerly Ilient) is an Israeli company that develops and provides IT Service Management software.[1] Its main product is a IT help desk software system.

SysAid Technologies
FormerlyIlient
Company typePrivate
IndustryInformation technology
Founded2002; 23 years ago (2002)
FounderIsrael Lifshitz
Headquarters,
Israel
Key people
Sarah Lahav (CEO)
ProductsSysAid, an all-in-one IT Help Desk software
Websitewww.sysaid.com

SysAid Technologies is a privately owned company, founded in 2002 by Israel Lifshitz who was also the founder of NUBO Software. The corporate headquarters are located in Airport City, Israel, near Tel Aviv.

History

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The company was founded by Israel Lifshitz in 2002.

In June 2010, the company opened an additional office in Sydney, Australia.[2] In May 2012, it opened another office in Brazil, South America.[3]

By 2011, SysAid products were used in more than 100,000 organizations worldwide in numerous industries, including: healthcare, retail, education, financial services, manufacturing, aviation, and food/beverages.[4][5][6][7][8]

See also

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References

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  1. ^ "SysAid Company Profile". LinkedIn. 20 December 2018.
  2. ^ "Service Management Software Vendor Enters Australian Shores". ARNnet.com. June 17, 2010.
  3. ^ "Managed Services: Brazil Is Next Big Market". MSPmentor. May 30, 2012. Archived from the original on June 3, 2012.
  4. ^ "SysAid Surpasses 60,000 Customers". TMCnet.com. February 16, 2010.
  5. ^ "SysAid Reaches a Milestone: 100,000 Deployments". visual.ly. June 2012.
  6. ^ "SysAid's IT Help Desk Software Selected by the National Institute of Mental Health (NIMH)". TMCnet. Nov 8, 2011.
  7. ^ "Help for the Help Desk". American Banker. Nov 1, 2011.
  8. ^ "Swissport selects SysAid for U.S. IT". American Shipper. Aug 1, 2012.