| Submission declined on 30 July 2025 by Qcne (talk). This submission appears to read more like an advertisement than an entry in an encyclopedia. Encyclopedia articles need to be written from a neutral point of view, and should refer to a range of independent, reliable, published sources, not just to materials produced by the creator of the subject being discussed. This is important so that the article can meet Wikipedia's verifiability policy and the notability of the subject can be established. If you still feel that this subject is worthy of inclusion in Wikipedia, please rewrite your submission to comply with these policies.
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Comment: No evidence of notability, only cites three instances of the same appointment news, which contributes nothing towards notability per WP:NCORP. DoubleGrazing (talk) 12:23, 30 July 2025 (UTC)
| Company type | Private |
|---|---|
| Industry | Cloud-based Business Communications Services |
| Founded | November 2006 |
| Founder | Sundeep Misra |
| Headquarters | Bengaluru, India |
Area served | India |
Key people | Ajay Jagtap, Rajarshi Mukherjee, Tapan Chatterjee |
| Products | Contact center solutions, IVRS, Softphone, Toll-free number, Missed call service, Autodialer, WhatsApp solutions |
Number of employees | 135+ |
| Website | mcube.com |
MCUBE is an Indian private company offering cloud-based business communication and contact center solutions. Headquartered in Bengaluru, India, the company provides telephony infrastructure services including hosted contact centers, IVR systems, autodialers, and WhatsApp-based customer engagement tools.[1]
History
editMCUBE was founded in November 2006 by Sundeep Misra in India. The company started by offering virtual call management tools and has expanded to include cloud-based services such as IVR systems, toll-free numbers, CRM integrations, and automation-based customer engagement solutions.[2]
In July 2025, MCUBE appointed a new Chief Technology Officer (CTO) to lead AI-driven innovation in its business communication solutions.[3]
Services and Offerings
editMCUBE provides a range of products and services designed to support business communication and customer experience management. These include:
- Contact Center Solutions: Hosted platforms for inbound and outbound calling.
- IVRS and Softphones: Interactive voice response and app-based telephony tools.
- Toll-Free and Missed Call Services: Lead capture and callback solutions.
- Autodialers and WhatsApp Communication: Automated campaign and messaging support.
- CRM Integrations: APIs for integration with platforms like Salesforce and Zoho.
These services cater to sectors such as BFSI, education, healthcare, e-commerce, and customer support.[1]
Leadership
editThe leadership team at MCUBE includes Ajay Jagtap, Rajarshi Mukherjee, and Tapan Chatterjee. The company’s founder, Sundeep Misra, played a central role in introducing cloud telephony to Indian enterprises. As of mid-2025, the newly appointed CTO is leading digital transformation efforts with a focus on AI and automation.[2]
Media Coverage
editThe company has been featured in multiple news outlets for its product advancements and leadership announcements. Notably, MCUBE’s CTO appointment in 2025 was covered by The Tribune, Business Standard, and News Nation TV.[1][2][3]
Additional media mentions
editMCUBE’s announcements have also appeared in:
See also
editReferences
edit- ^ a b c https://www.tribuneindia.com/news/business/rewiring-business-conversations-mcube-welcomes-new-cto-to-lead-the-change/
- ^ a b c https://www.business-standard.com/content/press-releases-ani/rewiring-business-conversations-mcube-welcomes-new-cto-to-lead-the-change-125072400585_1.html
- ^ a b https://english.newsnationtv.com/business/rewiring-business-conversations-mcube-welcomes-new-cto-to-lead-the-change20250724121015
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