A virtual point of sale (VPOS) is any software system which allows for the business transfer of money without the use of physical currency nor card readers.[1] Online payment is increasingly common, especially since 2020 due to spending behavior changes occurring during the pandemic.[2] According to the US Census Bureau, 16.2% of total retail sales in the first quarter of 2025 were through online e-commerce systems.[3]

These systems are widely used across industries, from small businesses to global retailers.[4][5]
History
editThe use of the internet to sell products predates VPOS systems; customers would have to use non-digital payments to purchase things shown online.[6] The first use of the internet to sell a product in a legitimate capacity was likely in 1994, with the sale of a CD by Sting via NetMarket.[6][7] The transaction used encryption to send the customer's card information securely.[6]
Advantages
editThe use of a VPOS system can potentially benefit a business. Integration into a greater e-commerce arrangement allows for small business owners to engage in business entirely online, sidestepping a need for a physical presence. Etsy, a website with an emphasis on the sale of self-made crafts such as those created by self-employed artisans, reported having 8 million active sellers in 2024.[8]
Disadvantages
editWhile online transactions are normally seen as extremely convenient,[2] they possess some drawbacks compared to more conventional systems.
Using online resources to process card information can often incur a fee or penalty, which the merchant must pay on each transaction. For example, as of August 2025, commercial transfers between United States accounts using PayPal incur a fee between 2.29% and 4.99%.[9]
The use of the internet to transfer card information also invokes a significant cybersecurity risk.[citation needed]
References
edit- ^ "What is a virtual POS? What businesses should know about virtual payment terminals". Stripe. 7 April 2024. Retrieved 12 August 2025.
- ^ a b Haupt, Angela (26 July 2022). "Why Online Shopping Makes You So Happy". Time. Retrieved 12 August 2025.
- ^ "Quarterly Retail E-Commerce Sales". US Census Bureau. 19 May 2025. Retrieved 12 August 2025.
- ^ Lawal, Sakiru (April 2022). "A Critical Analysis of Point of Sales (POS) Types and Their Efficiency for Business" (PDF). International Journal of Eminent Scholars. 8 (1): 82–92.
- ^ Clymo, Rob (2021-11-05). "What does the future of POS systems look like?". TechRadar. Retrieved 2024-11-27.
- ^ a b c Lewis, Peter (August 12, 1994). "Attention Shoppers: Internet Is Open". New York Times. Retrieved November 29, 2014.
- ^ Fessenden, Maris (30 November 2015). "What Was the First Thing Sold on the Internet?". Smithsonian Magazine. Retrieved 12 August 2025.
- ^ "Investor Relations – Key Figures". Etsy. Retrieved 12 August 2025.
- ^ "Commercial Transaction Rates". Paypal. Retrieved 12 August 2025.