win 11 ltsc 开机 蓝屏 IRQL_NOT_LESS_OR_EQUAL ntoskrnl.ex

Dear Team,

The "IRQL_NOT_LESS_OR_EQUAL" blue screen error, implicating ntoskrnl.exe, after installing updates KB5060842 and KB5063060 on Windows 11 Enterprise LTSC 24H2 (OS Build 26100.4351) points to a likely conflict between the recent updates and a system driver or hardware. Since you cannot uninstall the updates through the conventional method, you should focus on system repair and driver updates.

Immediate Steps to Resolve:

1. Boot into Safe Mode: Your immediate goal is to get the system to a stable state to perform repairs.
   • Repeatedly power on and off your computer three times to trigger the Windows Recovery Environment (WinRE).
   • From the "Choose an option" screen, select: Troubleshoot > Advanced options > Startup Settings > Restart.
   • After the restart, press 4 or F4 to boot into Safe Mode.
2. Update Critical Drivers in Safe Mode: Once in Safe Mode (with Networking, if possible), update your essential drivers. This is the most likely culprit.
   • Graphics Drivers: Go to the manufacturer's website (NVIDIA, AMD, or Intel) and download the latest drivers for your specific graphics card.
   • Chipset Drivers: Visit the website of your motherboard or computer manufacturer (e.g., Dell, HP, Lenovo, MSI, ASUS) to download and install the latest chipset drivers for your model.
   • Network and Storage Drivers: While on the manufacturer's site, also get the latest network (Wi-Fi and Ethernet) and storage (SATA/NVMe) drivers.
3. Run System File Checker and DISM: These tools can repair corrupted system files that the updates may have caused.
   • Open Command Prompt as Administrator.
   • Type sfc /scannow and press Enter.
   • After it completes, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.
4. Use System Restore (If Available): If you have a restore point created before the problematic updates were installed, this is your most direct path to a fix.
   • In the Windows Recovery Environment (WinRE), go to Troubleshoot > Advanced options > System Restore.
   • Follow the prompts to choose a restore point dated before May 25, 2025.

Best Regards,